First-tier Tribunal Reduces Rent Repayment Order Due to Exceptional Circumstances
📌 In brief
The First-tier Tribunal reduced a rent repayment order because the landlord faced financial difficulties and acted at the request of other tenants to remove a problematic tenant.
⚖️ Legal holding
A landlord may receive a reduced rent repayment order if they can prove exceptional circumstances.
📖 What the law says
The First-tier Tribunal can decide the amount of a rent repayment order based on certain conditions. One key condition is that if the landlord has been convicted of the offense or has received a financial penalty for the offense and there is no prospect of appeal against that penalty, the maximum amount the tribunal can order is applied. Another condition is if the landlord has been previously convicted of the same type of offense, received a financial penalty for it, or had a rent repayment order made against them for it. However, the tribunal can consider it unreasonable to require the landlord to pay the full amount if there are exceptional circumstances.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal reduced the rent repayment order due to exceptional circumstances.
📜 Headnote Official document
The First-tier Tribunal reduced a rent repayment order due to exceptional circumstances, finding that the landlord's financial difficulties and actions taken at the request of other tenants justified a reduction.
📚 Full judgment Official document
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FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : MAN/00CG/HSA/2019/0001
Property : 17 [ADDRESS] [POSTCODE]
Applicant : [redacted]
Respondent: [redacted] : Rent Repayment Order
Tribunal Members : [NAME]
J [NAME], MRICS
Date of Determination : 4 April 2019
Date of Decision : 10 April 2019
DECISION
© CROWN COPYRIGHT 2019
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DECISION
The Respondent is ordered to repay rent to the Applicant in the sum of £998.
REASONS
BACKGROUND
1. From early July 2017 to 15 January 2018 the Applicant was the local housing authority responsible for payment of universal credit to Mr [NAME], one of the tenants of [ADDRESS], Sheffield.
2. At all material times Mr [RESPONDENT] rent was received by the landlords the Respondent and his [NAME] Mrs [RESPONDENT].
THE LAW
3. Section 41 of the Housing and Planning Act 2016 (“the Act”) enables a local housing authority to apply to this tribunal for an order for repayment of rent by a person who has committed one of the offences listed at section 40 of the Act, including unlawful eviction of a tenant contrary to the Protection from Eviction Act 1977.
4. Section 43 of the Act enables the tribunal to make a rent repayment order.
5. If the tribunal decides to make a rent repayment order, section 46 of the Act sets out the basis on which any such repayment is to be calculated. The amount to be repaid must be the maximum the Tribunal has power to order, ie “the amount of universal credit that the landlord [the Respondent] received in respect of rent for the tenancy” in the 12 month period ending with the date of the offence (subsection 45(3)).
6. Subsection 46(5) of the Act states that nothing in section 46 requires the payment of any amount that, by reason of exceptional circumstances, the tribunal considers it would be unreasonable to require the landlord to pay. “Exceptional circumstances” are not defined.
THE CONVICTION
7. On 11 September 2018 the Respondent was convicted in the South Yorkshire Magistrates’ Court of depriving a residential occupier (Mr [NAME]) from premises ([ADDRESS]) on 15 January 2018.
8. He was fined £2000. With the addition of compensation, victim surcharge and costs, the total he is required to pay to the court is £3,364. Due to his financial circumstances, the Respondent has been ordered to pay this sum at the rate of £30 per month (112 repayments in total).
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THE STATEMENTS OF THE PARTIES
9. On 9 January 2019 the Applicant applied for a rent repayment order.
10. In his statement dated 28 February 2019 Mr [APPELLANT], Legal and Policy Officer for the Applicant, says that £2061 was the amount of universal credit received by the Respondent prior to the offence. This includes an apportionment of a benefits payment made after the date of the offence. Without this apportionment, the Applicant has provided the figure £1996.71, which appears to be the amount that the landlord actually received during the relevant period.
11. In response to the Respondent’s statement of case, the Applicant states that the statement “does not set out exceptional circumstances that would render it unreasonable to require the landlord to pay the maximum amount of Rent Repayment Order”.
12. The Respondent produced informal statements from [NAME] tenants of [ADDRESS] expressing their relief that Mr [NAME] had been required to leave the premises.
13. As to the universal credit he received, he says that he shared the rent equally with his [NAME]. He claims to be in financial difficulties, and this appears to the tribunal to be borne out by the reduced instalments order (£30 per month) made by the magistrates court in October.
14. The Respondent also seeks to have that part of the rent that was attributable to the provision of utilities deducted from the repayment order. However, the tribunal finds that the rent paid via universal credit was an occupation rent only, and did not include a contribution to household bills.
EXCEPTIONAL CIRCUMSTANCES
15. The Tribunal finds that there are exceptional circumstances which would make a repayment order for the maximum amount unreasonable.
16. The Respondent personally received 50% of the rent.
17. Mr [RESPONDENT] had notice of the intention to require him to leave the premises, although a repossession order was not obtained. He was able to return to his room to remove his possessions.
18. There is no indication that the Respondent was generally a bad landlord. Indeed, he took action to remove Mr [RESPONDENT] at the urgent request of his other tenants.
19. For these reasons, the maximum rent repayment order is reduced by 50% and the amount repayable is £998.
[NAME] Tribunal Judge 10 April 2019
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tenant Secures Rent Repayment Order Against Landlord Failing to Hold Select…
- First-tier Tribunal (Property Chamber) Tenant awarded rent repayment order for unlicensed HMO operation and harass…
- First-tier Tribunal (Property Chamber) Tenant Secures Rent Repayment Order Against Unlicensed HMO Landlord
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Against Unlicensed HMO Manager
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order for Unlicensed HMO
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order for Unlicensed HMO
- First-tier Tribunal (Property Chamber) Tenant Secures Rent Repayment Order for Unlicensed HMO
- First-tier Tribunal (Property Chamber) Tenant Secures Rent Repayment Order Against Unlicensed HMO Landlord
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Against Unlicensed HMO Landlord
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Due to Unlicensed Property
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord only personally received half of the rent money.
- The tenant was given notice to leave the property, even though a formal repossession order was not obtained.
- The landlord was not generally considered bad and acted on other tenants' urgent requests.
- The landlord's financial difficulties were supported by the magistrates' court's reduced payment order.
❌ Tends to be rejected
- The landlord's request to deduct utility costs from the repayment order was denied because the rent only covered occupation.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to reduce the rent repayment order due to exceptional circumstances.
Who was involved?
The local housing authority and the landlord were involved.
Which laws or rules were applied?
The Housing and Planning Act 2016 sections 41, 43, and 46 were applied.
What was the argument that mattered most?
The argument that mattered most was the landlord's financial difficulties and the fact that he acted at the request of other tenants.
Was the decision for or against the person who brought the case?
The decision was against the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation might be able to get a reduced rent repayment order if they can prove exceptional circumstances.
What evidence or documents mattered?
Statements from former tenants and the landlord's financial circumstances were considered.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to a higher court.
Is it worth getting a solicitor for a case like this?
Yes, it is always recommended to seek advice from a qualified solicitor for cases like this.
