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AllowedFirst-tier Tribunal (Property Chamber)·

Landlord Allowed to Bypass Consultation for Urgent Repairs

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to skip notifying leaseholders about urgent repairs to prevent water damage. The repairs were deemed necessary and urgent, and no leaseholders objected to the decision.

⚖️ Legal holding

Where urgent repairs are necessary, a landlord may be exempt from statutory consultation requirements.

Topics

statutory consultation requirementsurgent repairs

Provisions

section 20 of the Landlord and Tenant Act 1985section 20ZA of the Landlord and Tenant Act 1985Service Charges (Consultation Requirements) (England) Regulations 2003

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to determine that consultation requirements can be waived if it is deemed reasonable to do so, particularly in cases involving urgent repairs. The consultation requirements refer to the obligations placed on landlords to consult with tenants regarding proposed works or agreements.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal allowed the landlord to bypass consultation requirements due to urgent repairs.

📜 Headnote Official document

The First-tier Tribunal ruled that it was reasonable to dispense with the statutory consultation requirements for urgent repairs to prevent water damage in a mid-terrace building. The decision was based on the necessity and urgency of the repairs, as well as the lack of opposition from the leaseholders.

📚 Full judgment Official document

OUTCOME: Allowed

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AN/LDC/2022/0080 HMCTS code (paper, video, audio) : P: PAPER REMOTE Property : 156 - 158 [ADDRESS], [POSTCODE] Applicant : [redacted] : [NAME] (Managing Agents) Respondents : [redacted] 2. [NAME] [NAME] [NAME] 3. [NAME] [NAME] & Mrs [NAME] 4. [NAME] [NAME] 5. [NAME] [NAME] [NAME] of [NAME] : To dispense with the requirement to consult leaseholders Tribunal Member : Judge N Hawkes

London Panel : 10 [ADDRESS] [POSTCODE] Date of paper determination : 5 September 2022

DECISION

PAPER DETERMINATION

This has been a paper determination which has not been objected to by the parties. The form of remote determination was P:PAPER REMOTE. A face-to- face hearing was not held because it was not practicable and all issues could be determined on the papers. The documents that the Tribunal was referred to are contained in a bundle of 40 pages. The order made is described below.

Decision of the Tribunal

The Tribunal determines, pursuant to section 20ZA of the Landlord and Tenant Act 1985, that it is reasonable to dispense with the statutory consultation requirements in respect of the work which forms the subject matter of the Applicant’s [NAME] dated 22 April 2022.

Background

1. The Applicant has applied to the Tribunal under [POSTCODE] of the Landlord and Tenant Act 1985 (“the 1985 Act”) for dispensation from the consultation requirements contained in section 20 of the 1985 Act in respect of certain qualifying works to 156 - 158 [ADDRESS], [POSTCODE] (“the Property”).

2. The Tribunal has been informed that the Property is a mid-terrace building, built circa 1880, which has been converted to contain five self-contained flats with a double fronted commercial unit below.

3. The Applicant states that external air conditioning pipes required removal in order to access failed pointing to the flank wall, following which work was carried out to remedy a problem of water ingress into the Property, which required urgent attention.

4. The work has been carried out and is described in greater detail in the Applicant’s [NAME] and supporting documents.

5. The [NAME] is dated 22 April 2022 and the [NAME] are listed in a schedule to the [NAME].

6. Directions of the Tribunal were issued on 27 June 2022.

7. The Applicant has requested a paper determination. No [NAME] has been made by any of the Respondents for an oral hearing. This matter has therefore been determined by the Tribunal by way of a paper determination on 5 September 2022.

8. The Tribunal did not consider an inspection of the Property to be necessary or proportionate to the issues in dispute.

The Applicant’s case

9. In a Statement of Case dated 27 July 2022, the Applicant sets out its position as follows:

“[NAME] are the appointed managing agents for [NAME].

On the 26 November 2021 a report of damp and water ingress was reported to us from Flat 1 – first floor flat. The report was that there was damp coming into their flat via the outside wall affecting the 2 no; [sic] bedrooms and damp staining into the lounge via the roof.

The roof was subject to an insurance claim that has been settled via the buildings insurers and therefore this statement and [NAME] relates to the works to the flank wall only where due to the urgency of the works it was not possible to serve and wait for the Section 20 Notices to lapse.

A contractor was appointed and provided quotes for the works. We wrote to the leaseholders on the 30 November 2021 … to explain the situation with both issues and we detailed that once we had further information on the flank wall and air conditioning pipes we would write again.

On the 2 December 2021 we wrote to the leaseholders again to advise that a quote for the required flank wall works had been received and that these works would be undertaken to prevent any further internal damage to the flat …

The works were duly completed by [NAME] for the quoted amount of £1550.00 plus VAT in December 2021.”

10. The Applicant has also provided the Tribunal with copies of correspondence to leaseholders, a quotation, an invoice for the relevant work, photographs, and a sample lease.

The Respondents’ case

11. None of the Respondents has submitted a reply form and/or made representations to the Tribunal opposing the Applicant’s [NAME].

The Tribunal’s determination

12. Section 20 of the 1985 Act provides for the limitation of service charges in the event that statutory consultation requirements are not met.

13. The consultation requirements apply where the works are qualifying works (as is the case in this instance) and only £250 can be recovered from a tenant in respect of such works unless the consultation requirements have either been complied with or dispensed with.

14. The consultation requirements are set out in the Service Charges (Consultation Requirements) (England) Regulations 2003.

15. Section 20ZA of the 1985 Act provides that, where an [NAME] is made to the Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

16.

In all the circumstances and having considered the contents of the determination bundle including: a. the Applicant’s [NAME]; b. the evidence filed in support of the [NAME]; and c. the lack of any opposition and/or challenge to the Applicant’s [NAME]; the Tribunal determines, pursuant to section 20ZA of the Landlord and Tenant Act 1985, that it is reasonable for the reasons put forward by the Applicant to dispense with the statutory consultation requirements in respect of the work which forms the subject matter of the Applicant’s [NAME] dated 22 April 2022.

17. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.

Judge N Hawkes

Date: 5 September 2022

Rights of appeal

By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have.

If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case.

The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME].

If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit.

The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking.

If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The situation involves urgent repairs that are necessary.
  • There is no opposition from leaseholders or tenants.
  • The works are urgent due to health and safety concerns.
  • The repairs are technically complex and require expertise.
  • The works are economically sound and necessary for public safety.

❌ Tends to be rejected

  • (No factors identified that went against the claimant in the provided cases.)

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision allowed the landlord to bypass the statutory consultation requirements for urgent repairs.

Who was involved?

The landlord and leaseholders of a mid-terrace building were involved.

How did the court decide, and why?

The court decided that it was reasonable to dispense with the consultation requirements due to the urgency and necessity of the repairs.

Which laws or rules were applied?

Section 20 and 20ZA of the Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003 were applied.

What was the argument that mattered most?

The argument that mattered most was the urgency and necessity of the repairs to prevent water damage.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation may be able to bypass consultation requirements if they can demonstrate the urgency and necessity of the repairs.

What evidence or documents mattered?

Correspondence to leaseholders, a quotation, an invoice for the relevant work, photographs, and a sample lease were important.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for cases involving property repairs and consultation requirements.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.