Tribunal Grants Urgent Lift Repairs Dispensation Without Consultation
📌 In brief
The Tribunal allowed a a company to bypass the usual consultation process for repairing a communal lift in a block of flats. The decision was made due to the urgency of the repairs and the hardship caused by the broken lift.
⚖️ Legal holding
It is reasonable to dispense with the statutory consultation requirements in urgent cases involving critical repairs to communal facilities.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements related to qualifying works or agreements if it is reasonable to do so. Qualifying works refer to works done on a building or premises, and the consultation requirements involve providing details to tenants and considering their feedback.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from statutory consultation requirements for urgent lift repairs in a multi-flat building.
📜 Headnote Official document
The Tribunal granted dispensation from statutory consultation requirements for urgent lift repairs in a multi-flat building, citing the need for immediate action due to the lift's breakdown and the resulting hardship to residents, particularly those with mobility issues.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00BA/LDC/2020/0219 HMCTS code (paper, video, audio) : P: PAPER REMOTE Property : [NAME], 1a [ADDRESS] [POSTCODE] Applicant : [redacted] : [COMPANY] Respondents : [redacted] the application Type of application : To dispense with the requirement to consult leaseholders Tribunal Member : Judge N Hawkes Mr P Roberts DipArch RIBA
London Panel : 10 [ADDRESS] [POSTCODE] Date of paper determination : 12 January 2021
DECISION
Covid-19 pandemic: PAPER DETERMINATION
This has been a paper determination which has not been objected to by the parties. The form of remote determination was P:PAPER REMOTE. A face-to- face hearing was not held because it was not practicable and all issues could be determined on the papers. The documents that we were referred to are contained in an unnumbered bundle divided into eight sections, the contents of which we have noted. The order made is described below.
Decision of the Tribunal
The Tribunal determines, pursuant to section 20ZA of the Landlord and Tenant Act 1985, that it is reasonable to dispense with the statutory consultation requirements in respect of the work to the lift serving the Property which forms the subject matter of the Applicant’s application dated 15 November 2020.
Background
1. The Applicant has applied to the Tribunal under [POSTCODE] of the Landlord and Tenant Act 1985 (“the 1985 Act”) for dispensation from the consultation requirements contained in section 20 of the 1985 Act in respect of certain qualifying works to [NAME], 1a [ADDRESS] [POSTCODE] (“the Property”).
2. The Tribunal has been informed that the Property comprises a purpose-built block of nineteen flats.
3. The application is dated 15 November 2020 and the Respondent lessees are listed in a schedule to the application.
4. Directions of the Tribunal were issued on 26 November 2020. The Applicant has requested a paper determination.
5. No application has been made by any of the Respondents for an oral hearing. This matter has therefore been determined by the Tribunal by way of a paper determination on 12 January 2021.
6. The Tribunal did not consider an inspection of the Property to be necessary or proportionate to the issues in dispute.
The Applicant’s case
7. The Applicant, a [COMPANY], has applied for dispensation from the statutory consultation requirements in respect of repair work to a communal lift serving the Property.
8. By letter dated 20 October 2020 to the Respondents, the Applicant stated:
“Surveys conducted by two separate lift contractors both concluded that the drive unit and controller replacements are needed. The lift mechanism is almost twenty years old and as such the failure of these parts is not surprising.
The lack of a lift service is causing considerable hardship to residents who live on the upper floors of [NAME]; families with babies and very young children and elderly residents with serious medical problems are amongst some of those most affected. …
MBL, who are the managing agents for [NAME] and act on instructions from the directors of [COMPANY], have sourced quotes for the lift repair.
Surveys conducted by two separate lift contractors both concluded that the drive unit needs replacing. The cheapest quote of £6,870.30 plus VAT is from [COMPANY], the lift manufacturers, and our current annual service provider.
The second quote is from [COMPANY] for £9,406.00 plus VAT.
Copies of both quotes are available from MBL should they be required.
The Directors have elected to choose [COMPANY] to complete the repair to the lift and would like to inform you that the monies to pay for the works will be coming out of the Reserve Fund.”
9. Accordingly, the application is said to be urgent because the Property’s only lift had broken down and the lack of a lift service was causing considerable hardship to residents who live on the upper floors, particularly families and elderly residents with serious medical problems. The Tribunal understands that the proposed work has now been completed.
The Respondents’ case
10. None of the Respondents have filed a reply form and/or representations opposing the Applicant’s application.
The Tribunal’s determination
11. Section 20 of the 1985 Act provides for the limitation of service charges in the event that statutory consultation requirements are not met.
12. The consultation requirements apply where the works are qualifying works (as is the case in this instance) and only £250 can be recovered
from a tenant in respect of such works unless the consultation requirements have either been complied with or dispensed with.
13. The consultation requirements are set out in the Service Charges (Consultation Requirements) (England) Regulations 2003.
14. Section 20ZA of the 1985 Act provides that, where an application is made to the Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
15. In all the circumstances and having considered:
a. the information contained within Applicant’s application; b. the evidence filed in support of the application; and c. the lack of any opposition and/or challenge to the Applicant’s account on the part of the Respondents the Tribunal determines, pursuant to section 20ZA of the Landlord and Tenant Act 1985, that it is reasonable to dispense with the statutory consultation requirements in respect of the work which forms the subject matter of the Applicant’s application dated 15 November 2020.
16. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.
Judge Hawkes
Date 12 January 2021
Rights of appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have.
If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case.
The application for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the person making the application.
If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit.
The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking.
If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Allowed to Bypass Consultation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Allows Bypass of Consultation Requirements for Necessar…
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Chimney Work While Consultation Proceeds
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Statutory Consultation Require…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Waiver for Boiler Repairs Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Safety Works Consultation Dispensation
- First-tier Tribunal (Property Chamber) Council Permitted to Bypass Consultation for Urgent Water Leak Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) Landlord Allowed to Bypass Consultation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Costs in Leasehold Disputes
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Communal Electricity Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works involve urgent repairs to communal facilities.
- The situation involves critical safety concerns.
- Compliance with statutory consultation requirements is impracticable.
- There is no opposition from leaseholders or tenants.
- The works are necessary and economically sound.
❌ Tends to be rejected
- (No applicable factors provided in the similar cases)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal decided to dispense with the statutory consultation requirements for urgent lift repairs.
Who was involved?
The case involved a Right to Manage company and the lessees of a block of flats.
How did the court decide, and why?
The court decided that it was reasonable to dispense with the consultation requirements due to the urgency of the repairs and the hardship caused by the broken lift.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003 were applied.
What was the argument that mattered most?
The argument that mattered most was the urgency of the repairs and the hardship caused to residents, especially those with mobility issues.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case, allowing them to bypass the usual consultation process.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass the usual consultation process if they can demonstrate the urgency and necessity of the repairs.
What evidence or documents mattered?
Evidence included surveys from lift contractors and quotes for the repair work.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days.
Is it worth getting a solicitor for a case like this?
It is recommended to seek advice from a qualified solicitor for a case like this.
