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AllowedFirst-tier Tribunal (Property Chamber)·

Landlord Granted Dispensation for Urgent Works to Prevent Damage

Case No.

📌 In brief

The First-tier Tribunal granted a landlord dispensation from consultation requirements because the landlord had to carry out urgent works to fix a leaking conservatory and prevent further damage to the property. The works were necessary to address immediate health and safety concerns.

⚖️ Legal holding

A landlord may be dispensed from consultation requirements if the works are urgently required to prevent damage and health and safety risks.

Topics

section 20ZA Landlord and Tenant Act 1985dispensation from consultation requirementsurgent works

Provisions

section 20 Landlord and Tenant Act 1985section 20ZA Landlord and Tenant Act 1985Service Charges (Consultation Requirements) (England) Regulations 2003

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to grant a request to waive consultation requirements for certain works or long-term agreements if the tribunal finds it reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements due to urgent works needed to prevent water ingress and further damage.

📜 Headnote Official document

The Tribunal granted dispensation to a landlord from consultation requirements due to urgent works needed to prevent water ingress and further damage to a property. The works were deemed necessary to address immediate health and safety concerns.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : BIR/00FY/LDC/2022/0001 Property : 5 [ADDRESS], [POSTCODE]

Applicant : [redacted] : [NAME] Respondents : [redacted] [NAME] (2) [NAME] (3) [COMPANY] of application : An application under section 20ZA of the Landlord and Tenant Act 1985 for dispensation of the consultation requirements in respect of qualifying works.

Tribunal members : [NAME] – Regional Surveyor Judge David R. Salter Date of Decision : 31 March 2022

DECISION

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Background

1) By an application received on 1 February 2022, the Applicant sought retrospective dispensation under section 20ZA of the Landlord and Tenant Act 1985 from all/some of the consultation requirements imposed on the landlord by section 20 of the Landlord and Tenant Act 1985.

2) The justification for the application provided by the Applicant was as follows. A report was received from the owner of the Ground Floor Flat of a leak from the conservatory, causing internal damage to the property. Due to the urgency of the works, no section 20 (i.e. consultation) notices were issued. The Applicant seeks dispensation on the basis of any damage caused to the property by the leak and the health and safety issues that may have arisen if the works had not been carried out urgently.

3) By Directions dated 4 February 2022, the Applicant was instructed to send to the Tribunal and the Respondents, the following documents

a) An expanded statement explaining the purpose of the application and the reason why dispensation is sought.

b) Copies of any reports obtained in respect of the works together with all invoices received and any other appropriate material.

c) Relevant photographs if available.

4) By the same Directions, any Respondent who wished to object to the application was instructed by 11 March 2022 to submit a paginated indexed document to the Tribunal, with one copy to the Applicant, clearly stating the reason and justification for the objection. The Applicant had indicated that it was content with a paper determination. If any Respondent required an oral hearing, they were to notify the Tribunal upon making their statement.

The Submissions of the Parties

The Applicant

5) The Applicant’s statement explained that the property is situated within a converted Victorian House constructed in the period 1860 to 1890 and which forms part of the [NAME]. This is a private residential estate located to the west of Nottingham City Centre that was built on the former [ADDRESS] of Nottingham Castle.

3 6) Continuing, the Applicant stated that it was made aware by the [NAME] of the Ground Floor Flat, No 5, Mr [NAME], that he was experiencing a leak from the conservatory and that following the leak there was dampness within the flat. The Applicant indicated that carrying out works to rectify the leak and related matters was its responsibility.

7) A contractor instructed to investigate the leak identified an issue with the leadwork which was corroded and letting water into the property. The Applicant provided a copy of the invoice tendered by the contractor – [COMPANY] in the sum of £1,668.00 including VAT. This invoice gave a breakdown of the works as follows:

 Provision, erection & dismantle of scaffolding

£750.00  Track and trace

£110.00  Carry out repairs

£350.00  Materials

£180.00  Fault traced to existing lead fixing that had corroded, replaced with new to include new plywood section to ridge and applied 2 coats of Cromapol Acrylic roof coating to entire length of lead ridge as photos

£1390.00

VAT £278.00

Total £1,668.00

8) The works were completed on 23 February 2021.

9) The Applicant requested the Tribunal grant dispensation from the consultation procedures due to the fact that the works were urgently required, in particular, to prevent further damage to the property. The Applicant added that all [NAME] were notified of the works and the Applicant received no objections to the same.

The Respondents

10) The Tribunal received no objections, or correspondence of any kind, in relation to the application and, for completeness, would confirm there were no requests for an oral hearing.

Hearing and Inspection

11) As there have been no requests for an oral hearing and the Tribunal does not consider there is any necessity for the same, the Tribunal has determined this matter on the basis of the written submissions of the parties and without an inspection of the property.

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The Lease

12) The application before the Tribunal relates only to the requested dispensation from the statutory consultation regime in the Act as interpreted by the courts (see below).

The Law

13) Section 20 of the Act, as amended by the Commonhold and Leasehold Reform Act 2002, sets out the consultation procedures landlords must follow which are particularised, collectively, in the Service Charges (Consultation Requirements) (England) Regulations 2003. There is a statutory maximum that a [NAME] has to pay by way of a contribution to “qualifying works” (defined under section 20ZA (2) as ‘works to a building or any other premises’) unless the consultation requirements have been met. Under the Regulations, section 20 applies to qualifying works which result in a service charge contribution by an [NAME] in excess of £250.00.

14) Essentially, there are three stages in the consultation procedure, the pre- tender stage; Notice of Intention, the tender stage; Notification of Proposals including estimates and, in some cases, a third stage advising the [NAME] that the contract has been placed and the reasons behind the same.

15) In [COMPANY] v [NAME] and others [2013] UKSC 14 (“[NAME]”), the Supreme Court noted the following:

a) Prejudice to the tenants from the landlord’s breach of the requirements is the main, and normally the sole question for the Tribunal in considering how to exercise its discretion under section 20ZA (1);

b) The financial consequences to the landlord of not granting dispensation is not a relevant factor. The nature of the landlord is not a relevant factor;

c) Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements;

d) The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some ‘relevant prejudice’ that they would or might have suffered is on the tenant. It is not appropriate to infer prejudice from a serious failure to consult;

e) The court considered that ‘relevant’ prejudice should be given a narrow definition: it means whether non-compliance with the consultation

5 requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant;

f) Once the tenants have shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it;

g) Compliance with the requirements is not an end in itself. Dispensation should not be refused solely because the landlord departs from the requirements (even seriously). The more serious and/or deliberate the landlord’s failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice;

h) In a case where the extent, quality and cost of the works were in no way affected by the landlord’s failure to comply with the requirements, the dispensation should be granted in the absence of some very good reason;

i) The Tribunal can grant a dispensation on such terms as it thinks fit provided that they are appropriate in their nature and effect; and

j) The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).

16) For the sake of completeness, it may be added that the Tribunal’s dispensatory power under section 20ZA of the Act only applies to the aforesaid statutory and regulatory consultation requirements in the Act and does not confer on the Tribunal any power to dispense with contractual consultation provisions that may be contained in the pertinent lease(s).

The Tribunal’s Determination

17) It is clear to the Tribunal from the submissions made that the works were urgently required to prevent water ingress into the property and to avoid further damage.

18) The Tribunal cannot identify any prejudice (as defined by [NAME]) that the Respondents may suffer as a result of the failure to consult, nor have any Respondents made any submissions to that effect.

19) Accordingly, the Tribunal determines that, on the evidence provided, it is reasonable to dispense with the consultation requirements of section 20 of the Act. The requested dispensation is, therefore, granted.

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20) Parties should note that this determination does not prevent any later challenge by any of the Respondent [NAME] under sections 19 and 27(A) of the Act on the grounds that the costs of the works when incurred had not been reasonably incurred or that the works had not been carried out to a reasonable standard.

Appeal

21) A party seeking permission to appeal this decision must make a written application to the Tribunal for permission to appeal. This application must be received by the Tribunal no later than 28 days after this decision is sent to the parties. Further information is contained within Part 6 of The Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013 (S.I. 2013 No. 1169).

[NAME]

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • Works are urgent and necessary to prevent damage.
  • Works are urgent and necessary for safety.
  • Works are urgent and necessary to prevent health and safety risks.
  • Works are urgent and necessary to prevent significant damage or injury.
  • Works are urgent and necessary to ensure safety.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal granted dispensation to a landlord from consultation requirements due to urgent works needed to prevent water damage and health risks.

Who was involved?

A landlord and several leaseholders were involved.

How did the court decide, and why?

The court decided to grant dispensation because the works were urgently required to prevent water damage and health risks.

Which laws or rules were applied?

Section 20 and 20ZA of the Landlord and Tenant Act 1, and the Service Charges (Consultation Requirements) (England) Regulations 2003.

What was the argument that mattered most?

The argument that mattered most was that the works were urgently required to prevent water damage and health risks.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be granted dispensation if the works are urgently required to prevent damage and health risks.

What evidence or documents mattered?

Evidence included a report of the leak, invoices for the works, and photographs of the property.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to a higher court.

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.