VadeLab
AllowedFirst-tier Tribunal (Property Chamber)·

Landlord Granted Dispensation from Consulting Tenants About Major Works

Case No.

📌 In brief

The First-tier Tribunal granted permission to the landlord to carry out major works without consulting the tenants, as the works were deemed urgent and necessary for safety and welfare.

⚖️ Legal holding

It is reasonable to dispense with the statutory consultation requirements when the works are urgent and necessary for safety and welfare.

Topics

tenancy disputesstatutory consultation requirements

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to grant permission to skip certain consultation requirements with tenants if the tribunal finds it reasonable to do so, particularly when dealing with urgent works necessary for safety and welfare.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation to the landlord from consulting the tenants about major works under Section 20ZA of the Landlord and Tenant Act 1985.

📜 Headnote Official document

The Tribunal granted dispensation to the landlord from consulting the tenants about major works under Section 20ZA of the Landlord and Tenant Act 1985, finding that the works were urgent and necessary for safety and welfare.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

HAV/00ML/LDC/2024/0648

Property

:

46 [ADDRESS], [POSTCODE]

Applicant: [redacted]

:

[APPELLANT]

Respondent: [redacted]

[COMPANY] 1 & 5 Mr & Mrs [COUNSEL] [NAME] – [NAME] 2

Representative

: [COUNSEL] – [NAME] 3 Mr [NAME] & Ms [NAME] – [NAME] 4 [NAME] [NAME] – [NAME] 6 [NAME] [NAME] of Application

:

To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985

Tribunal Member

:

Regional Judge Whitney

Date of Decision

:

14 January 2025

DECISION

2 This is a formal order of the Tribunal which must be complied with by the parties.

Communications to the Tribunal MUST be made by email to [EMAIL]. All communications must clearly state the Case Number and address of the premises.

Summary of the Decision

1. The Applicant is granted dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in relation to the necessary repairs to the beams within the rear extension room of [NAME] 2. The Tribunal has made no determination on whether the costs of the works are reasonable or payable.

Background

2. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 29 November 2024.

3. The Property is described in the application as a:

[ADDRESS] is a converted block of 7 residential units, located in the [ADDRESS] conservation area.

4. The Applicant explains in the application that:

The beams within the rear extension room of [NAME] 2 have been discovered to be rotten and are currently acro-propped. As per the enclosed structural surveyor's report, they can be spliced with new wood to repair, which will avoid the roof covering (which is in good condiiton) (sic) from needing to be removed. We intend to complete the work as soon as dispensation has been granted, so that the current resident of [NAME] 2 can use the [NAME].

Two quotations have been obtained to ensure best value for the leaseholders. We are happy to contact all leaseholders with an update on the position if it aids the application.

Dispensation has been sought to 1) Firstly to reduce the costs that will continue to accrue as a result of the prop rental to the lessee. 2) To ensure the roof beams can be replaced as a matter of urgency for the obvious safety reasons. 3) To ensure that the currently uninhabitable bedroom can be reoccupied by the resident living within the property without any further delay.

3 4) We further understand that the current leaseholder of the property is reducing the rent payable by the subtenant as a result of the issue and therefore they will want to limit those costs escalatig (sic) significantly.

5. The Tribunal gave Directions on 10 December 2024 listing the steps to be taken by the parties in preparation for the determination of the dispute, if any.

6. The Directions stated that Tribunal would determine the application on the papers received unless a party objected in writing to the Tribunal within 7 days of the date of receipt of the Directions. No party has objected to the application being determined on the papers.

7. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements. This application is not about the proposed costs of the works, and whether they are recoverable from the leaseholders as service charges or the possible application or effect of the Building Safety Act 2022. The leaseholders have the right to make a separate application to the Tribunal under section 27A of the Landlord and Tenant Act 1985 to determine the reasonableness of the costs, and the contribution payable through the service charges.

The Law

8. Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and the related Regulations provide that where the lessor undertakes qualifying works with a cost of more than £250 per lease, the relevant contribution of each lessee (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.

9. The relevant section of the Act reads as follows:

S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

10. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v Benson et al [2013] UKSC 14.

11. The leading judgment of Lord [NAME] explained that a Tribunal should focus on the question of whether the lessee will be or had been prejudiced in either paying where that was not appropriate or in paying

4 more than appropriate because the failure of the lessor to comply with the regulations. The requirements were held to give practical effect to those two objectives and were a means to an end, not an end in themselves.

12. The factual burden of demonstrating prejudice falls on the lessee. The lessee must identify what would have been said if able to engage in a consultation process. If the lessee advances a credible case for having been prejudiced, the lessor must rebut it. The Tribunal should be sympathetic to the lessee(s).

13. Where the extent, quality and cost of the works were in no way affected by the lessor’s failure to comply, Lord [NAME] said as follows:

I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.

14. The main, indeed normally, the sole question, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, the lessee will be or has been caused relevant prejudice by a failure of the Applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.

15. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.

16. If dispensation is granted, that may be on terms.

17. There have been subsequent Decisions of the higher Courts and Tribunals of assistance in the application of the Decision in Daejan but none are relied upon or therefore require specific mention in this Decision.

Consideration

18. The Directions attached a reply form for the Respondents to complete to confirm whether they agreed with the application or not and if opposed, to provide a statement setting out why they oppose.

19. [NAME] returned the reply form, confirming their agreement to the application.

20. [NAME], initially returned the reply for stating that he did not agree to the application “Pending clarification that there is no impact on payment due from me (as per email to [NAME] on 20th December 2024 for which no response as of 23rd December 2024).”

21. The Applicant responded stating “The cost of the beam replacement above the [NAME] 2 extension will be covered from service charge funds, as per the

5 terms of the lease. The works actually within the [NAME] (i.e. the replacement of the ceiling and redecoration) will be covered individually by the [NAME].”

22. [NAME] 3 has now confirmed on 9 January 2025 he has no objection to the application.

23. Replies were not received from the remaining flats.

24. Having considered the application and prior to undertaking this determination, I am satisfied that a determination on the papers remains appropriate, given that the application remains unchallenged.

25. The reason why dispensation from consultation requirements is said to be required is to 1) reduce accruing costs for the prop rental, 2) safety reasons regarding the rotting beams, 3) to be able to re-occupy the inhabitable room in [NAME] 2 and 4) to limit escalating costs from the reduced rent. Given the nature of the works and the fact that it relates to the safety and welfare of the building and its occupants of [NAME] 2, I am satisfied that the qualifying works are of an urgent nature.

26. There has been no objection to the dispensation of the consultation requirements from any of the Lessees.

27. None of the Lessees have therefore asserted that any prejudice has been caused to them. The Tribunal finds that nothing different would be done or achieved in the event of a full consultation with the Lessees, except for the potential delay and potential problems.

28. The Tribunal finds that the Respondents have not suffered any prejudice by the failure of the Applicant to follow the full consultation process.

29. The Tribunal consequently finds that it is reasonable to dispense with all of the formal consultation requirements in respect of the major works to the building as described in this Decision.

30. This Decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying works for necessary repairs to the beams within the rear extension room of [NAME] 2 as outlined at paragraph 4 and the estimate dated 26 November 2024 from Team Endeavour UK. The Tribunal has made no determination on whether the costs are payable or reasonable. If a Lessee wishes to challenge the payability or reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.

31. In reaching my decision I have taken account of the fact that no party has objected to the application. The leaseholders have had opportunity to raise any objection and they have not done so.

RIGHTS OF APPEAL

6

32. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case by email at [EMAIL]

33. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

34. If the person wishing to appeal does not comply with the 28- day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

35. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are urgent and necessary for safety and welfare.
  • There is no prejudice caused to the lessees.
  • The works are deemed necessary and urgent.
  • The works are of an urgent nature.
  • The landlord obtains dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision allowed the landlord to carry out major works without consulting the tenants.

Who was involved?

The landlord and the tenants were involved.

How did the court decide, and why?

The court decided that it was reasonable to dispense with the statutory consultation requirements because the works were urgent and necessary for safety and welfare.

Which laws or rules were applied?

Section 20ZA of the Landlord and Tenant Act 1985 was applied.

What was the argument that mattered most?

The argument that mattered most was that the works were urgent and necessary for safety and welfare.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation might also be able to obtain dispensation from consultation requirements if the works are urgent and necessary for safety and welfare.

What evidence or documents mattered?

The structural surveyor's report and the lease terms were important.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

Yes, it is recommended to get a solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.