Management Company Granted Dispensation for Lift Repairs
📌 In brief
The First-tier Tribunal granted a management company dispensation from consultation requirements for lift repairs in a residential building. The decision was based on the reasonable nature of the request and the urgency of the repairs.
⚖️ Legal holding
A management company is entitled to dispensation from consultation requirements if it is reasonable to do so.
📖 What the law says
The First-tier Tribunal can grant dispensation from consultation requirements for certain works or agreements if it determines that it is reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted dispensation from consultation requirements for lift repair works.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements for lift repair works in a residential property. The tribunal determined that it was reasonable to dispense with the consultation requirements under section 20ZA of the Landlord and Tenant Act 1985.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2020
FIRST-TIER TRIBUNAL [NAME] CHAMBER ([NAME]) Case Reference : CAM/26UE/LDC/2022/0019 HMCTS code (paper, video, audio) : P:[NAME] : [ADDRESS] [POSTCODE] Applicant : [redacted] : [COUNSEL] [NAME], Senior [NAME] Manager, [NAME] Respondents : [redacted] [NAME] of [NAME] :
For dispensation from consultation requirements - Section 20ZA of the Landlord and Tenant Act 1985 Tribunal members : Judge David Wyatt Date of decision : 31 May 2022
DECISION Covid-19 pandemic: description of determination This has been a remote determination on the papers which the parties are taken to have consented to, as explained below. The form of determination was P:PAPERREMOTE. A hearing was not held because it was not necessary; all issues could be determined on paper. The documents I was referred to are in the hard copy bundle of 65 pages prepared by the Applicant pursuant to the directions described below. I have noted the contents and my decision is below.
2 The tribunal’s decision The tribunal determines under section 20ZA of the Landlord and Tenant Act 1985 to dispense with all the consultation requirements in relation to the lift repair works. Reasons for the tribunal’s decision The [NAME]
1. The [COMPANY], represented by their [NAME] agent, applied for dispensation with the statutory consultation requirements in respect of qualifying works to repair a lift.
2. The relevant contributions of the Respondents through the service charge towards the costs of these works would be limited to a fixed sum unless the statutory consultation requirements, prescribed by section 20 of the Landlord and Tenant Act 1985 (the “1985 Act”) and the Service Charges (Consultation etc) (England) Regulations 2003: (i) were complied with; or (ii) are dispensed with by the tribunal.
3. In this [NAME], the Applicant seeks a determination from the tribunal, under section 20ZA of the 1985 Act, to dispense with the consultation requirements. The tribunal has jurisdiction to grant such dispensation if satisfied that it is reasonable to do so.
4. In this [NAME], the only issue for the tribunal is whether it is satisfied that it is reasonable to dispense with the consultation requirements. This [NAME] does not concern the issue of whether any service charge costs of the relevant works will be reasonable or payable, or what proportion is payable. The [NAME], the parties and the leases 5. The Applicant described the [NAME] as a purpose-built residential block accommodating 12 units over ground to third floors. The Applicant is the management company under the sample lease provided. The landlord named in the lease is [NAME] (Bushey 3) [APPELLANT].
6. The sample lease produced by the Applicant includes a covenant by the management company to repair the lifts (clause 8.3) and a covenant by the [NAME] (clause 6.1) to pay the Service Charge (a proportion of the Service Costs specified in part 2 of Schedule 6).
3 Procedural history 7. On 27 April 2022, I gave case management directions, requiring the [COMPANY] to by 5 May 2022 serve on the landlord and the Respondents copies of the [NAME] form, a brief description of the works and the estimated costs, and the directions.
8. The directions included a reply form for any Respondent [NAME] who objected to the [NAME] to return to the tribunal and the Applicant, indicating whether they wished to have an oral hearing. Any such objecting [NAME] was required to respond by 19 May 2022. The directions provided that this matter would be determined on or after 31 May 2022 based on the documents, without a hearing, unless any party requested an oral hearing.
9. On 17 May 2022, the Applicant confirmed it had sent the copy documents to the Respondents as directed on 28 and 29 April 2022. They said they were unsure whether copies had been sent to the landlord. The bundle includes an e-mail from the [NAME] on 23 May 2022, apparently to the landlord, attaching copies of the relevant documents and informing them that any objection or [NAME] to join the proceedings would need to be sent to the tribunal and the Applicant by no later than 30 May 2022.
10. No [NAME] has responded to the [NAME] or requested an oral hearing. Nor has the landlord (who is not a party to these proceedings and appears unlikely to be interested in them, but was notified of the [NAME] for the sake of completeness). In the circumstances, under rule 31(3) of the Tribunal Procedure (First-tier Tribunal) ([NAME] Chamber) Rules 2013, I regard the parties as having consented to this matter being determined without a hearing. This determination is based on the documents produced by the Applicant in the bundle they prepared pursuant to the directions. On reviewing these documents, I considered that an inspection of the [NAME] was neither necessary nor proportionate to the issues to be determined and that a hearing was not necessary. The Applicant’s case 11. In the [NAME] form, the Applicant said the works related to a single lift. They said the [NAME] had recently taken over management and the lift was out of action. They said repair work was needed urgently to restore operation of the lift, because residents on the third floor had “mobility issues”. They anticipated that the works could be completed in three to four weeks.
12. In their letter of 29 April 2022, sent to leaseholders with the [NAME] form and directions, the [NAME] agent explained that the lift repair
4 works included replacement of the lift “ropes”. They said quotes of £4,900 plus VAT and £5,000 plus VAT had been obtained for the works and they had been advised to proceed with [NAME] for the higher price (i.e. £6,000 including VAT) because they are the current lift installer and maintenance company. In addition to the cost of the works, the [NAME] refer to a proposed fee of £500 plus VAT for organising the works and dealing with the [NAME] for dispensation. The Respondents’ position 13. As noted above, the directions provided for any Respondent who wished to oppose the [NAME] for dispensation to complete the reply form attached to the directions and send it to the tribunal and the Applicant. The tribunal has not received any response or statement of case opposing the [NAME], or comments on the documents provided by the Applicant. In the circumstances, the tribunal concluded that the [NAME] was unopposed. The tribunal’s decision 14. This [NAME] was not opposed by the Respondents, who have not challenged the information provided by the Applicant, identified any prejudice they might suffer because of the non-compliance with the consultation requirements, or in these proceedings asked for or provided any other information. In the circumstances, based on the information provided by the Applicant (as summarised above), I am satisfied that it is reasonable to dispense with the statutory consultation requirements in relation to the lift repair works.
15. As noted above, this decision does not determine whether the cost of these works was reasonable or payable under the leases, only whether the consultation requirements should be dispensed with in respect of them.
16. The tribunal determines under section 20ZA of the 1985 Act to dispense with all the consultation requirements in relation to the lift repair works.
17. There was no [NAME] to the tribunal for an order under section 20C of the 1985 Act.
18. The [COMPANY] shall be responsible for serving a copy of this decision on all relevant leaseholders. Name: Judge David Wyatt Date: 31 May 2022
5
Rights of appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) ([NAME] Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the [NAME] and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Lift Work Consultation…
- First-tier Tribunal (Property Chamber) Tribunal Allows Emergency Roof Repairs Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Freeholder Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Lift Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Works and Past Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation Without Consultation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tribunal determined it was reasonable to dispense with consultation requirements for the lift repair works.
- The management company stated that the lift was out of action and urgently needed repair because some residents had mobility issues.
- The leaseholders did not object to the application for dispensation or challenge the information provided by the management company.
- The management company had obtained two quotes for the lift repair works, one for £4,900 plus VAT and another for £5,000 plus VAT.
- The management company was advised to proceed with the higher-priced quote because that company was the current lift installer and maintenance provider.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the management company to dispense with the consultation requirements for lift repairs.
Who was involved?
The case involved a management company and leaseholders of a residential property.
How did the court decide, and why?
The court decided that it was reasonable to dispense with the consultation requirements due to the urgent nature of the lift repairs.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 and the Service Charges (Consultation etc) (England) Regulations 2003 were applied.
What was the argument that mattered most?
The argument that mattered most was the management company's assertion that the consultation requirements were unreasonable given the urgent need for lift repairs.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case, the management company.
What does this mean for someone in a similar situation?
Someone in a similar situation may also seek dispensation from consultation requirements if the repairs are deemed urgent and reasonable.
What evidence or documents mattered?
Evidence such as the urgency of the repairs and the potential impact on residents with mobility issues was considered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days of receiving the written reasons for the decision.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving legal disputes over residential properties.
