RTM Company Wins Dispensation for Major Works Consultation
📌 In brief
The First-tier Tribunal granted an RTM (Right to Manage) company permission to proceed with major works without consulting all lessees, as required by law. This decision was made despite objections from some leaseholders and is based on specific legal conditions outlined in the Landlord and Tenant Act 1985.
⚖️ Legal holding
A landlord may obtain dispensation from consulting lessees about major works if certain conditions are met.
📖 What the law says
The First-tier Tribunal can grant permission to a landlord to bypass consultation requirements with tenants regarding major works if the Tribunal finds it reasonable to do so. The consultation requirements refer to rules set by the Secretary of State that require landlords to inform tenants about proposed works or agreements, obtain estimates, consider tenant suggestions, and provide reasons for certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The First-tier Tribunal granted dispensation from consultation requirements for major works under Section 20ZA of the Landlord and Tenant Act 1985.
📜 Headnote Official document
The First-tier Tribunal granted an RTM company dispensation from consulting lessees about major works under Section 20ZA of the Landlord and Tenant Act 1985, despite objections raised by leaseholders. The decision was based on the unusual circumstances where the freehold company engaged with a surveyor for adjoining properties without involving the RTM company.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
HAV/21UC/LDC/2026/0007
Property
:
St.[APPELLANT], 28 St.[APPELLANT], Eastbourne, East Sussex [POSTCODE]
Applicant: [redacted]
:
Respondents
Objecting Respondents
:
[redacted]
The [NAME] and [NAME] – [NAME] 12 [NAME] (in part) – [NAME] 3
Type of Application
: To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member
:
Regional Judge [NAME] of hearing : 9 April 2026
Date of decision
:
21 May 2026
DECISION
2
Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 19 January 2026.
2. Directions were issued on 28 January 2026 setting a timetable for the exchange of documents preparatory to a determination on the papers.
3. The Directions required the Respondents to complete a reply form by 10 February 2026 to confirm any objections to the application.
4. The Tribunal has received reply forms returned from the Leaseholders of flats 2, 4, 5, 6, 8, 9, 10, 11, 14 and 15 confirming their agreement to the application.
5. The [NAME] has objected in part to the application outlined in the attachment to his email dated 9 February 2026.
6. The leaseholders of [NAME] 12 have returned the reply form along with their objections to the application dated 4 February 2026.
7. Those leaseholders who have not sent a reply form are assumed to have no objection to the application.
8. The Tribunal determined that a hearing is necessary.
Hearing
9. The hearing took place remotely by video. An electronic hearing bundle was supplied by the Applicant. References in [ ] are to the pdf pages of the bundle.
10. The hearing was recorded.
11. Mr [APPELLANT] & Mr [APPELLANT] represented the Applicant as directors of the Company. Mr [COUNSEL] appeared for [NAME] 12. Mr [COUNSEL] joined part way through the hearing to represent Mr [APPELLANT], [NAME] 3.
12. The Applicant’s explained that the [COMPANY] had taken over the management of the Property in September 2023. In November 2024 an issue arose as there was damage to a wall at the rear. The directors of the [COMPANY] (whose directors are [COMPANY] and Mr [NAME]) were approached by a Mr [NAME] who was a surveyor originally appointed by the owner of adjoining properties ([ADDRESS] and [ADDRESS]) who suggested the wall was a Party Wall.
3 13. The total cost of wall works was supposedly in the region of £184,000. [COMPANY], the freeholder entered into a Party Wall Agreement although no copy was provided. Subsequently a claim was made by [COMPANY] to recover the costs.
14. It was agreed the works had been completed to the wall. [COMPANY] was billed a proportionate part for the party wall at the Property as the total wall works were for substantially more. Mr [NAME] suggested that the freeholder and Mr [APPELLANT] had tried to involve the [COMPANY] but they had not done so.
15. The objecting leaseholders also relied upon their written objections.
Decision
16. The Tribunal grants dispensation from the requirements to consult in respect of works undertaken to the party wall to the rear of the Property.
17. In so finding we remind all parties that we are making no determination as to whether or not leaseholders are liable for any costs incurred or whether the costs of such work are reasonable. In reaching our decision we have had regard to the leading authority of [APPELLANT] (Appellant) v Benson and others (Respondents) UKSC/2011/0057.
18. The circumstances are unusual in that whilst there is an [COMPANY] running the Property it appears it was the [COMPANY] who engaged with Mr [NAME], the surveyor for the adjoining properties.
19. We have considered the objection of Mr [NAME] [55]. We note he is a director of the [COMPANY] as well as a [NAME]. His objection appears to relate to what he describes as the Applicant’s failure to engage with Mr [APPELLANT]. He refers to professional and legal fees which it would appear are not part of this application. We are not satisfied that anything within his objection amounts to prejudice. If such sums are claimed as service charges from leaseholders (and it is not clear at this stage if that will be the case) then he can challenge his liability to pay as a [NAME] and the reasonableness of the same.
20. The second objector is [NAME] [NAME] the leaseholders of [NAME] 12 [66 & 67]. In brief their objection appears to be to the process adopted and that as a result they were denied an opportunity to comment or consider the estimates and contractors used. Having regard to the evidence as a whole we are not satisfied that the objector has demonstrated any prejudice. Again we are satisfied that the leaseholders may if they so choose challenge the liability to pay and the reasonableness of the charges.
4 21. In saying the above we note everyone appears now to accept that the wall had collapsed and was shared with the adjoining properties. Plainly works were required although we have not seen all of the correspondence with Mr [NAME] or how matters progressed. Standing back we are satisfied that this is a case where we should grant dispensation in respect of the strict consultation requirements. A need for works, co-ordinated with other properties was necessary. In so finding we make no findings as to any parties liability to pay or the reasonableness of the costs of the works themselves or any professional fees incurred.
RIGHTS OF APPEAL 1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL]
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Wins Fire Alarm Repair Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Retroactive Permission for Urgent Roof Maintenance
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Approves Emergency Building Repairs Without Leaseholder…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Allows Retrospective Dispensation for Drainage Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Carpet Replacement
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Permission for Major Works Without Cons…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Insulation Works
- First-tier Tribunal (Property Chamber) Tenant Wins Challenge to Service Charges in First-tier Tribunal
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tribunal granted dispensation for the consultation requirements because works were needed for a shared wall.
- Many leaseholders agreed to the application for dispensation.
- The tribunal was satisfied that dispensation should be granted given the need for works coordinated with other properties.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The RTM company was granted dispensation to proceed with major works without consulting all lessees.
Who was involved?
An RTM company and leaseholders of flats in a property complex.
How did the court decide, and why?
The court decided that the unusual circumstances justified granting dispensation, as the freehold company had already engaged with a surveyor for adjoining properties without involving the RTM company.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 was applied to determine if dispensation could be granted.
What was the argument that mattered most?
The unusual circumstances where the freehold company engaged with a surveyor for adjoining properties without involving the RTM company were crucial in the decision.
Was the decision for or against the person who brought the case?
The decision was for the RTM company.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to obtain dispensation if they can demonstrate unusual circumstances that justify it.
What evidence or documents mattered?
Evidence of engagement with a surveyor and the objections raised by leaseholders were important in the decision.
Can a decision like this be appealed?
Yes, a person wishing to appeal must seek permission from the Upper Tribunal within 28 days of receiving written reasons for the decision.
Is it worth getting a solicitor for a case like this?
It is advisable to consult with a qualified solicitor for advice on your specific situation.
