RTM Company Wins Urgent Roof Repairs Dispensation in First-tier Tribunal
📌 In brief
The First-tier Tribunal allowed a a company to bypass consultation requirements for urgent roof repairs to prevent further damage and health risks to residents.
⚖️ Legal holding
The tribunal reasonably dispensed with consultation requirements under the Service Charges (Consultation etc)(England) Regulations.
📖 What the law says
Under this section, a tribunal can decide to waive consultation requirements for certain works or long-term agreements if it finds it reasonable to do so. The consultation requirements refer to rules set by the Secretary of State that require landlords to consult tenants about proposed works or agreements.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal allowed the dispensation of consultation requirements for urgent roof repairs due to health risks.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 for urgent roof repairs to prevent further damage and health risks.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2023
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : CAM/OOKG/LDC/2023/0017 Property : Flats 1, 1A -10 [ADDRESS], [POSTCODE]
Applicant: [redacted]
Respondents : [redacted] who are liable to contribute to the costs of relevant works
Type of [NAME] : For dispensation of the consultation requirements under section 20ZA Landlord and Tenant Act 1985 Tribunal members :
Judge J. Oxlade
Date of decision : 3rd May 2023
DECISION
This determination is made on the basis of the papers only, it being clear that the issues highlighted therein suggest that it is suited to consideration in this way. None of the [NAME] requested a hearing; further, it is in the interests of justice to progress this [NAME] without delay in light of the concern over the deterioration in the condition of the flat roof covering, causing damp ingress into flat 8, leading to mould infestation, and consequently being a risk to the inhabitant. The documents available to the Tribunal comprise a bundle of document filed by the Applicant’s representatives ([NAME], [NAME]), comprising: the [NAME] and two quotes, photographs of the building (external and
2 affected internal parts), notice of intention of internal/external works dated 6th March 2023, together with Directions made by Judge Harman FRICS IRRV (Hons) on 22nd March 2023, an email dated 28th March 2023 confirming that the Tribunal’s directions made as to service of the [NAME] on interested parties had taken place (together with a document showing posting and a copy of a sample letter sent to each lessee dated 27th March 20230), and sample lease showing at clause 1(a)(i) of Fifth Schedule the liability on the lessor to maintain, repair, and/or renew the roof, and by clause 1(c) the [NAME] obligation to pay by way of further rent, a contribution to the expenses referred to in the Fifth Schedule. Decision of the tribunal The tribunal dispenses with all the consultation requirements to rectify the problems with the building referred to in the [NAME] and further particularised in the , pursuant to section 20ZA of the Landlord and Tenant Act 1985. The [NAME]
1. The applicant seeks a determination, pursuant to section 20ZA of the Landlord and Tenant Act 1985, as amended (“the 1985 Act”) for the dispensation from consultation requirements in respect of certain “qualifying works” (within the meaning of section 20ZA), which works have not yet started, but the intention is to start as soon as possible.
2. The applicant is the [COMPANY] of 1, 1A-10 Steepleview, (“the property”), comprising a building of 11 units, let out on long leases.
3. The respondents are the [NAME] of the flats in the property who are potentially responsible for the cost of the works under the terms of their leases.
4. The qualifying works are described in the [NAME] as urgent for the following reasons: the roof covering has failed, and has permitted water ingress, which has found its way into the residential accommodation, particularly flat 8, and is [NAME] it uninhabitable..
5. At this stage the only issue is whether it is reasonable to dispense with the consultation requirements of section 20 of the 1985 Act and the Service Charges (Consultation etc)(England) Regulations 2003 in respect of phase 1; the Applicant says that the delay inherent in following the consultation process would expose the [NAME] to the risk of further damage to the fabric of the building and the deterioration on the health of the occupant of flat 8. As any party discontent with the service charges incurred as a result of these works can make a future [NAME] under section 27A of the 1985 Act to determine the
3 payability of any service charge under the lease, those matters are not determined as part of this [NAME]. Paper determination 6. The [NAME] is dated 8th March 2023. Directions were issued by Judge Hardman on 22nd March 2023 which required the applicant landlord by 29th March 2023 to send to each of the [NAME], copies of the [NAME] form, a brief letter (including an indication of whether or not the landlord intended to make an insurance claim in respect of the works) and a copy of the directions.
7. The directions gave those [NAME] who oppose the [NAME] until 17th April 2023 to respond to the tribunal and to send to the landlord a statement in response to the [NAME] with a copy of their reply form.
8. No objection has been submitted by the respondents who have taken no active part in this [NAME], and have provided no response at all.
9. The directions required the landlord to prepare a bundle of documents containing all the documents on which the landlord relies, including copies of any replies from the [NAME]. Two copies of the paginated bundle were required to be sent to the tribunal by 28th April 2023.
10. The directions provided that the tribunal would determine the [NAME] based on written representations unless any request for an oral hearing was received by 10th April 2023; no such request was received. Therefore, this [NAME] has been determined by the tribunal on the information supplied by the applicant. The law 11. Section 20ZA of the Act, subsection (1) provides as follows: 'Where an [NAME] is made to a tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.'
12. In the case of [COMPANY] v Benson and others [2013] UKSC 14 the Supreme Court set out certain principles relevant to section 20ZA. Lord [NAME], said 'it seems to me that the issue on which the [tribunal] should focus when entertaining an [NAME] by a landlord under section 20ZA(1) must be the extent, if any, to which the tenants were prejudiced in either respect by the failure of the landlord to comply with the requirements'.
4 Findings of fact 13. The applicant gives the following reasons for seeking dispensation: the works have become urgent because the current effect of damp and mould on the dwelling below the affected part of the roof continues to have a detrimental effect on the health of the tenant. The conditions have become progressively worse.
14. Within the tribunal bundle are photographs of the terrace/roof top, the problems, and the internal damage to the flat, which is significant. There are two quotes: one from [NAME] dated 6th March 2023, together with a report; there is a quote from [COMPANY] dated 13th February 2023.
15. None of the [NAME] have raised objection to the short-circuiting of the dispensation of consultation.
16. On the basis of the information submitted by the applicant, and in the absence of any objections or submissions from the respondents on the [NAME] for dispensation, the tribunal is satisfied that the qualifying works are necessary, and somewhat urgent in view of the damage which is being caused to the flat below, and which pictures show to be quite advanced with the potential for damage to health.
17. As the respondents have raised no objection to the works being expedited as part of the existing, the Tribunal finds no evidence that the respondents would suffer prejudice if dispensation were to be granted. The Tribunal’s decision 18. The tribunal has the jurisdiction to grant dispensation under section 20ZA of the 1985 Act “if satisfied that it is reasonable to dispense with the requirements”.
19. In the circumstances set out above, the tribunal considers it reasonable to dispense with consultation requirements.
Accordingly, dispensation is granted pursuant to section 20ZA of the 1985 Act.
20. This decision does not affect the Tribunal’s jurisdiction upon any future [NAME] to make a determination under section 27A of the Act as to the reasonableness and standard of the work and/or whether any service charge costs are reasonable and payable.
21. There was no [NAME] before the tribunal for an order under section 20C (limiting the ability of the landlord to seek their costs of the dispensation [NAME] as part of the service charge). This could be the subject of a future [NAME] in the event that any costs are charged to the [NAME].
5 22. It is the responsibility of the applicant to serve a copy of this decision on all respondents.
Name: Judge J. Oxlade
Date: 3rd May 2023
Rights of appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) RTM Company Wins Urgent Roof Repairs Dispensation in First-tier Tribunal
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) Landlord Granted Permission for Urgent Roof Repairs Without Full Consultati…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repair Dispensation
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Repairs Due to Water Ingress
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tribunal found it reasonable to dispense with consultation because the roof covering had failed, causing water to enter the building.
- The water ingress led to damp and mould in flat 8, making it uninhabitable and posing a health risk to the occupant.
- Delaying the works for consultation would risk further damage to the building and worsen the occupant's health.
- The residents did not object to the request for dispensation, indicating they would not be prejudiced by the expedited works.
- Photographs submitted showed significant internal damage to the flat, supporting the urgency of the repairs.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the RTM company to bypass consultation requirements for urgent roof repairs.
Who was involved?
The RTM company and the leaseholders of the flats were involved.
How did the court decide, and why?
The court decided to grant dispensation because the works were urgent and necessary to prevent further damage and health risks.
Which laws or rules were applied?
The court applied section 20ZA of the Landlord and Tenant Act 1985.
What was the argument that mattered most?
The argument that mattered most was the urgency of the repairs to prevent further damage and health risks.
Was the decision for or against the person who brought the case?
The decision was for the RTM company.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass consultation requirements if the repairs are urgent and necessary to prevent further damage and health risks.
What evidence or documents mattered?
Photographs of the building and the affected internal parts, notices of intention of internal/external works, and lease agreements mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
