Tenant Secures Rent Repayment Order Against Unlicensed HMO Landlord
📌 In brief
In a recent case, a tenant successfully got a rent repayment order from the landlord for managing an unlicensed HMO. The First-tier Tribunal ruled in favour of the tenant, ordering the landlord to repay rent.
⚖️ Legal holding
A tenant is entitled to a rent repayment order if the landlord has committed an offence under the Housing and Planning Act 2016.
📖 What the law says
A tenant can apply to the First-tier Tribunal for a rent repayment order if the landlord has committed an offense related to housing that was rented to the tenant. The offense must have occurred within two years of the application. However, for offenses under sections 16J(1) or (2) of the Housing Act 1988, the requirement that the housing was rented to the tenant does not apply.
The First-tier Tribunal can make a rent repayment order if it is convinced beyond a reasonable doubt that the landlord has committed an offense covered by this chapter. The order can only be made based on an application under section 41.
If the First-tier Tribunal decides to make a rent repayment order in favor of a tenant, the amount of the order must relate to the rent paid by the tenant during the period when the offense occurred. The period varies depending on the type of offense. The total amount cannot exceed the rent paid minus any universal credit awarded for rent during that period.
An offense is committed if an HMO (House in Multiple Occupation) is required to be licensed under this act but is not licensed. The offense can be committed by anyone controlling or managing the HMO or by the landlord or licensor if the HMO is not licensed. It is a defense if proper notification or application for a license was made and was still effective at the time of the offense.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal ordered the landlord to repay rent to the tenant after finding the landlord managed an unlicensed HMO.
📜 Headnote Official document
The Tribunal ordered the landlord to repay rent to the tenant after finding the landlord had committed an offence under the Housing and Planning Act 2016 by managing an unlicensed HMO. The decision was made by Tribunal Judge J.E. Oliver and Tribunal Member S.A. Kendall on 31st July 2020.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : MAN/OOCG/HMF/2020/0004P Property : 77 [ADDRESS], [POSTCODE] Applicant: [redacted]
Respondent: [redacted] : Housing and Planning Act 2016-Section 41(1) Tribunal Members : Tribunal Judge J.E. [NAME] Tribunal Member [NAME] of Determination : 13th July 2020 Date of Decision : 31st July 2020
DECISION
Decision
1. Mr [RESPONDENT] is ordered to repay rent to Mr [APPELLANT] in the sum of £2374.
Background
1. On 11th December 2019 [APPELLANT] (“Mr [APPELLANT]”) applied to the First-tier Tribunal for a Rent Repayment Order pursuant to Section 41(1) of the Housing and Planning Act 2016 (“the 2016 Act”).
2. The application relates to [ADDRESS], Sheffield (“the Property”).
3. The Respondent to the application is the Landlord [RESPONDENT] (“Mr [RESPONDENT]”).
4. The Applicant has been a tenant of the Property from 16th June 2018 and continues to live there.
5. On 17th January 2020 the Tribunal issued directions to the parties providing for the filing of statements, outlining how the Tribunal must approach the application and thereafter for the matter to be listed for a paper determination. The directions confirmed the Tribunal would endeavour to deal with the application in March 2020.
6. However, due to the Covid19 outbreak the determination could not take place at that time. This has now been a paper hearing on the papers that has not been objected to by the parties and is not provisional. A face to face hearing was not held because it was not practicable to do so and all issues could be determined on paper. The documents referred to in this decision are those contained in the papers submitted by the parties to the Tribunal.
7. The Tribunal did not undertake an inspection of the Property; it was not necessary for the determination of the appeal.
8. The Tribunal has made a determination upon a similar application made by a [NAME] of the same Property and the same Respondent. [APPELLANT] v [RESPONDENT]/00CG/HMF/2019/0062 was determined on 7th April 2020. This application details the same or similar issues upon which a determination was made in that matter.
The Law
9. A Rent Repayment Order is an order that the Tribunal may make requiring a Landlord to repay rent paid by a tenant. In order for such an order to be made the Landlord must have committed one of the offences set out in Section 40(3) of the 2016 Act. Those offences were set out in the Tribunal’s directions referred to in paragraph 4 above.
10. One of those offences, as set out in Section 72(1) of the Housing Act 2004, (“the 2004 Act”) is controlling or managing an unlicensed property in multiple-occupation.
11. Section 41(2) of the 2016 Act provides a tenant may apply for a rent repayment order only if: (a) the offence related to housing that, at the time of the offence, was let to the tenant, and (b) the offence was committed in the period 12 months ending with the day on which the application is made.
12. Section 43 of the 2016 Act provides that, in order to make a Rent Repayment Order, the Tribunal must be satisfied beyond reasonable doubt the Landlord has committed one of the offences specified in section 40(3) (whether or not the Landlord has been convicted).
13. Section 44 of the 2016 Act thereafter provides that if the Tribunal determines a Rent Repayment Order should be made then it must calculate the amount as prescribed. If the Landlord has committed the offence of controlling or managing an unlicensed HMO, then the amount must relate to the rent paid by the tenant during a period, not exceeding 12 months, during which the Landlord was committing the offence. However, the amount to be repaid must not exceed the rent paid in that period, less any relevant awards of universal credit or housing benefit.
14. Section 44(4) of the 2016 Act requires the Tribunal to take into account the conduct of both the Landlord and tenant, the financial circumstances of the Landlord and whether the Landlord has been convicted of any of the specified offences.
15. Article 4 of the Licensing of Houses in Multiple Occupation (Prescribed Descriptions) Order 2018 sets out those properties that must be licensed as follows:
(a) the property is occupied by five or more persons;
(b) it is occupied by persons living in two or more separate households;
(c) it meets the “standard” test for an HMO under section 254(2) of the 2004 Act.
16. Prior to 1st October 2018, a property was only a mandatory HMO if it fulfilled the conditions referred to in paragraph 14 and it was a property of three floors or more. This latter requirement was removed from 1st October 2018. 17. A property meets the standard test if it fulfils the following requirements:
(a) it consists of one or more units of living accommodation not consisting of a self contained flat or flats;
(b) the living accommodation is occupied by persons who do not form a single household;
(c) the living accommodation is occupied by those persons as their only or main residence or they are treated as so occupying;
(d) their occupation of the living accommodation constitutes the only use of that accommodation;
(e) rents are payable in respect of at least one of those persons’ occupation of the living accommodation;
(f) two or more of the households who occupy the living accommodation share one of more basic amenities.
Submissions
18. Mr [APPELLANT] confirmed he sought a Rent Repayment Order for the sum of £3600, being rent paid by him for the 12 months prior to his application to the Tribunal dated 11th December 2019. He advised he had been a tenant at the Property from 16th June 2018 and continues to live there. His rent is £300 per month, although in June 2019 he only paid rent of £170. Mr [APPELLANT] stated this was to reflect items purchased by him for the benefit of the Property, those being a kettle, toaster, microwave and ironing board. He provided the Tribunal with the e- mails exchanged with Mr [RESPONDENT] who agreed with this.
19. Mr [APPELLANT] stated Mr [RESPONDENT] had committed the offence of controlling or managing an unlicensed property. This Tribunal had determined such as offence had occurred in [NAME] v [RESPONDENT]. Moreover, Mr [RESPONDENT] admitted the offence.
20. Mr [APPELLANT] asked the Tribunal to take into account a number of issues relating to Mr [RESPONDENT]’s conduct. Those included: (1) the failure to provide adequate smoke alarms for a significant period of the tenancy, (2) the lack of a Gas Safety Certificate/Electrical Testing Certificate for a period of more than two years, (3) his failure to remove redundant white goods from the property in a timely manner, (4) a failure to obtain replacement bins from the local council (5) a campaign of harassment against tenants Mr [RESPONDENT] did not like (6) harassing tenants regarding the payment of rent (7) coercing tenants to provide front door keys (8) staying at the Property when asked not to do so (9) failing to provide a lock to the bedroom door. (10) failing to provide an address pursuant to section 48 of the Landlord & Tenant Act 1987 21. Mr [APPELLANT] provided witness statements from Mr [APPELLANT] and Mr [RESPONDENT] in support of the complaints made against Mr [RESPONDENT].
22. Mr [APPELLANT] advised that although a HMO licence had been granted, this was conditional and work remained outstanding. He provided the Tribunal with a copy of a Notice of Entry to enable the Council to re- inspect the Property on 28th January 2020. The Tribunal was not given the outcome of that visit.
23. Mr [RESPONDENT] admitted the offence of managing or controlling an unlicensed property. He admitted Sheffield Council had imposed a financial penalty for the offence of £5000.
24. He confirmed that following the inspection by Sheffield Council, he had applied for a licence in August 2019. One was granted on 23rd October 2019, excluding the room occupied by Mr [NAME]. The licence allows
for 5 occupants and was conditional upon certain remedial work being completed. Those works included the provision of an additional WC (to be completed by 31st January 2020), supplying and fitting privacy locks to all bedrooms (to be done by 23rd November 2019), installing carbon monoxide detector where specified, providing a fire blanket in the kitchen and fitting a handrail to the cellar staircase, all to be completed by 23rd November 2019.
25. Mr [APPELLANT] provided a list of occupants of the Property during his tenancy, confirming that, as at February 2020, only 2 tenants were in occupation of the Property. Room 2 had been unoccupied since October 2019, Room 3 since December 2019 and Room 5 since February 2020.
26. Mr [RESPONDENT] stated that he had difficulty in completing the additional work required by the licence due to a lack of co-operation by Mr [APPELLANT] and [NAME] and this had been reported to the Council. Mr [RESPONDENT] advised all the necessary outstanding work was scheduled for early March 2020. In particular, Mr [APPELLANT] did not co-operate with requests for access to allow his door lock to be installed as required by Sheffield Council and this remains outstanding.
27. Mr [RESPONDENT] advised that in response to the allegations regarding his conduct, he did accept there had been an issue with the smoke detectors. This had now been rectified and new detectors had been installed. He also accepted the allegations regarding the white goods and garden debris, although those matters had now also been resolved. There are now current electrical and gas safety certificates.
28. Mr [RESPONDENT] denied the allegation he had coerced tenants to provide front door keys or harassed them.
29. In response to the allegation of his failure to provide his address, Mr [RESPONDENT] stated Mr [APPELLANT] had never requested it.
30. In response to the allegation he had advertised the Property with a “live in” Landlord, he confirmed that when first letting the Property, he had retained a room for his own use. The advertisement was therefore accurate. He confirmed he had subsequently stayed at the Property and slept in the communal areas when visiting for maintenance purposes.
31. Mr [RESPONDENT] stated he bought the Property in 2015 but had subsequently moved to Scotland. This resulted in him dealing with the Property from a distance, frequently communicating with the tenants on a WhatsApp group. A copy of some of the e-mails had been provided. He experienced financial difficulties in 2019 when he advised the tenants of his intention to sell the Property. This, in turn, resulted in problems with the tenants, giving rise to the action by Sheffield Council.
Determination
32. In order for the Tribunal to make a rent repayment order, it must first be satisfied, beyond reasonable doubt, Mr [RESPONDENT] has committed an offence as set out in section 40(3) of the 2016 Act. Mr [RESPONDENT] admitted he had committed the offence of managing or being in control of an unlicensed HMO. Sheffield Council had imposed a financial penalty of £5000 for the offence, although he had not been convicted of an offence 33. The Tribunal is therefore satisfied, beyond reasonable doubt, that Mr [RESPONDENT] has committed an offence under section 72(1) of the 2004 Act in respect of the Property for the period 16th June 2018, being the commencement date of Mr [APPELLANT]’s tenancy to 23rd October 2019, being the date of the licence.
34. Mr [APPELLANT] made his application to the Tribunal on 11th December 2019. This is within 12 months of the end of the relevant period and the Tribunal can therefore make a rent repayment order, as asked.
Rent Repayment Order
35. The maximum amount of the rent repayment order is £3600. This is Mr [APPELLANT]’s rent for a period of 12 months at a rate of £300 per month. The Tribunal must take into account any housing benefit or universal credit received during the same period, but there is no evidence any such payments have been made.
36. The Tribunal has noted that in June 2019, Mr [APPELLANT] paid rent of £170, rather than the full amount due of £300. However, the reduced payment was made in recognition of items purchased for the Property by Mr [APPELLANT] and agreed by Mr [RESPONDENT]. The Tribunal therefore makes no reduction to the claimed sum of £3600 for this.
37. Section 44(4) of the 2016 Act provides that when making an order the Tribunal must take into account the conduct of the landlord and tenant, the financial circumstances of the landlord and whether the landlord has at any time been convicted of a relevant offence.
38. Mr [RESPONDENT] has not been convicted of a relevant offence.
39. The Tribunal notes a conditional HMO licence was granted on 23rd October 2019. Mr [RESPONDENT] was no longer committing the offence of controlling or managing an unlicensed property from that date. Mr [APPELLANT] states the HMO was conditional and those conditions, or some of them, were still outstanding in January 2020. However, Mr [APPELLANT] had advised Tribunal that one room was unoccupied from October 2019, resulting in only 4 tenants living at the Property. Therefore, from this date it was no longer an HMO requiring a licence. It is therefore irrelevant to this matter whether Mr [RESPONDENT] has complied with the HMO conditions.
40. The amount to be paid under the Rent Repayment Order, for that period, is £3107.
41. In his submissions Mr [RESPONDENT] confirmed the rent included all bills and TV licence. He did not provide details of those expenses in his submissions, but did so in the matter of [NAME] v [RESPONDENT]. In that
matter this Tribunal found those expenses to be £849 per room/tenant per year. The Tribunal finds here those expenses should be deducted from any Rent Repayment Order since it would be inequitable for Mr [APPELLANT] to recover his living expenses. The relevant amount is £733.
42. The Tribunal further considered whether Mr [NAME] conduct should affect the amount to be paid under the rent repayment order and determines it would not. Mr [RESPONDENT] advised he had found himself in financial difficulties in 2019, resulting in his decision to sell the Property. He had, however, continued to receive an income from his self-employment, together with rental income from the property. He had attempted to resolve issues at the Property personally and that had resulted in matters not being dealt with promptly. Mr [RESPONDENT] lived in Scotland and had tried to manage the Property from a distance.
43. The Tribunal therefore finds there should be no further deductions from the amount sought and determines Mr [RESPONDENT] is to repay rent to Mr [APPELLANT] of £2374. This is the sum of £3107, less the amount allowed for bills of £733.
Tribunal Judge J [NAME]
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Rent Repayment Order Against Unlicensed Landlord
- First-tier Tribunal (Property Chamber) Tenant awarded rent repayment order for landlord's offenses under Housing a…
- First-tier Tribunal (Property Chamber) Tenants Win Rent Repayment Orders Over Unlicensed HMO
- First-tier Tribunal (Property Chamber) Tenant awarded rent repayment order in First-tier Tribunal
- First-tier Tribunal (Property Chamber) Tenant awarded rent repayment order for unlicensed HMO operation and harass…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Price for Leaseholder’s Right to Buy Freehold Inte…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Quashes HMO License Penalty Due to Misleading Official …
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Against Unlicensed HMO Landlord
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord admitted to managing an unlicensed property, which is an offense.
- The local council had already imposed a financial penalty on the landlord for the offense.
- The tenant's application for a rent repayment order was made within 12 months of the offense period.
- The landlord's reduced rent payment in June 2019 was agreed upon for items purchased for the property.
- The landlord's financial difficulties and distance management of the property did not warrant further deductions.
❌ Tends to be rejected
- The landlord's argument that the property was no longer an HMO from October 2019 was irrelevant.
- The landlord's claim that the tenant did not request his address was not accepted as a valid defense.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision ordered the landlord to repay rent to the tenant.
Who was involved?
The case involved a tenant and a landlord.
How did the court decide, and why?
The court decided in favour of the tenant because the landlord had managed an unlicensed HMO.
Which laws or rules were applied?
The Housing and Planning Act 2016 and the Housing Act 2004 were applied.
What was the argument that mattered most?
The argument that mattered most was that the landlord had committed an offence under the Housing and Planning Act 2016 by managing an unlicensed HMO.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation might be able to get a rent repayment order if their landlord has committed an offence under the Housing and Planning Act 2016.
What evidence or documents mattered?
Evidence of the landlord's management of an unlicensed HMO was crucial.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to a higher court.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases like this.
