Emergency Repairs Approved Without Full Consultation
📌 In brief
The First-tier Tribunal granted permission for a landlord to bypass the usual consultation process with tenants for emergency repairs to a building's roof. This decision was made due to the urgent nature of the repairs and the potential danger to the building's structure.
⚖️ Legal holding
A landlord is entitled to dispense with the statutory consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 if there is real prejudice to the tenants.
📖 What the law says
The appropriate tribunal can grant a request to waive the consultation requirements for certain works or long-term agreements if it finds it reasonable to do so. The consultation requirements refer to rules set by the Secretary of State that require landlords to consult with tenants or recognized tenants' associations before making changes.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted dispensation from the consultation requirements under section 20ZA of the Landlord and Tenant Act 1985.
📜 Headnote Official document
The tribunal granted dispensation from the consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 for emergency repairs to the roof of a building. The decision was based on the urgency of the repairs and the potential risk to the building's stability and structure.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00BK/LDC/2022/0234 Property
: 80 [ADDRESS],[POSTCODE] Applicant : [redacted] : [COMPANY] Respondents :
[redacted] residential flats listed in the application Representative :
In person Type of Application :
For dispensation from the consultation requirements under section 20ZA Landlord & Tenant Act 1985 Tribunal :
Mr [APPELLANT] (Hons) LLM Property Law MA FRICS
Date of Decision : 23rd January 2023
DECISION
This has been a remote paper determination, which has been consented to by the parties. A face-to-face hearing was not held because it was not practicable and no one requested same.
The documents the Tribunal were referred to were in a bundle of some 246 pages.
Decision
(1) The tribunal determines that unconditional dispensation should be granted from the consultation requirements from section 20ZA of the Landlord and Tenant Act 1985 (the Act) in respect of the property 80 [ADDRESS] [POSTCODE]. (2) We make no determination as to the reasonableness of the costs of same, these being matters which can be considered, if necessary, under the provisions of s27A and s19 of the Act. The application 1. This Application is made by 80 [COMPANY] dated 2nd November 2022.
2. The Application seeks dispensation from the consultation requirements under section 20ZA of the Landlord and Tenant Act 1985.
3. The Application is concerned solely with the question of what consultation if any should be given of the consultation requirements of section 20 of the 1985 for works costing in excess of £250 per flat. It is not concerned with the reasonableness or payability of any service charges which may arise. The hearing
4. A written Application was made by [NAME] [COMPANY], who have been appointed by 80 [COMPANY], to make this application. The case was decided on paper and no appearances were made. The tribunal considered the written bundle of 246 pages, in support of the Application.
Background 5. The property comprises; six individual leasehold properties of mixed residential and commercial use/ It has five residential flats, (1) Basement, (2) First floor (3) Second Floor (4) Third Floor, (5) Top Floor, the ground floor is commercial known as the ground floor shop.
6. The Applicant in this case is a [COMPANY].
7. This Application has been issued because it “is urgent on the basis that some of the works are needed to be commenced as soon as possible to the roof, of the building as soon as possible to prevent further water ingress, to protect its stability and structure, and to ensure that the safety of the residents and occupiers of the building”.
8. The Application notes, “The qualifying works relate to remedial works, required to the roof of the Building, following a leak to the roof after severe weather. There are two aspects of the works, but they form the same set of qualifying works, (1) remedial works required to the mansard slate roof, (2) remedial works required to the flat roof. “ 9. “The qualifying works in relation to the Mansard slate roof, were commenced in July 2021, and completed in October 2021.” 10. The qualifying works in relation to the flat roof, are yet to be commenced and will proceed once an order is obtained.” 11. “The applicant was unable to comply with the formal consultation process under section 20 Landlord and Tenant Act 1985. To protect the stability and structure of the Building, prevent any further substantial damage from occurring and ensure no serious harm came to the Respondents and occupiers for each stage of the consultation procedure as prescribed by the Service Charges (Consultation Requirements) (England) (Regulations) 2003 would have resulted in an unacceptable delay to the works being carried out to the detriment of the Respondents.” 12. The Directions dated 6th December 2022, provided for the tenants to be given copies of the Application form, a brief statement to explain the reasons for the Application and display a copy of the directions in a prominent place in the common parts of the property, by 12th December 2022.
11. The Directions also note that any leaseholder who opposes the Application should by the 3rd January 2023 complete the reply form and return it to the tribunal.
12. The only issue for the tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements of section 20 of the 1985 Act. This application does not concern the issue of whether any service charge costs will be reasonable or payable. Documents 13. The Applicant through the Application form, notes that they have engaged with the Respondents informally. “The Applicant wrote directly to the Respondents by way of e mail on 21 June 2021 and 5 July 2021 informing them of the works required, details of when they would commence and inviting them to raise any questions or concerns. Additionally, “The Applicant has conducted a thorough investigation with numerous specialist roofing contractors to obtain the best price and the quickest response time for the work to be conducted.” 14. There is a witness statement from [NAME] who is Director and Company Secretary of [COMPANY] which contents were considered fully. Date of the statement being 2nd November 2022.
15. By letter dated 11th December 2022 [NAME] acting for Ms [COUNSEL], leaseholder for the first floor flat claims a witness statement was not sent to the leaseholder as at 11th December 2022 and that the leaseholder intends to oppose the Application.
16. By way of e mail dated 12th December 2022, [NAME] on behalf of the 80 [COMPANY] replied noting a copy of the witness statement should now have been sent. There are copies of a number of e mails between solicitors for the Applicant and the Respondent Ms [APPELLANT] solicitors. The Respondent expressed concerns over whether the fee quoted for the roof is the final amount. The tribunal’s decision 14. The tribunal grants dispensation under section 20 ZA of the Landlord and Tenant Act 1985 and the Service Charges (Consultation) (England) 2003 for the works set out in the application.
15. We are, aware of the judgment in [COMPANY] v Benson and others [2013] UKSC 14. The application for dispensation is not challenged.
16. The Supreme Court (Lord [NAME] at para 50) accepted that there must be real prejudice to the tenants. Indeed, the Respondents do not oppose the application. It is accepted that we have the power to grant dispensation on such terms as we think fit. However, the Landlord is entitled to decide the identity of the contractors who carry out the work, when they are done, by whom and the amount. The safety net for the Respondents is to be found in sections 19 and 27A of the Landlord and Tenant Act 1985.
17.
Accordingly, we find that unconditional dispensation should be granted. In making our decision we have borne in mind the quotes which we were referred, which in our finding clearly indicate that works are required at the Property.
18. Our decision is in respect of the dispensation from the provisions of s20 of the Act only. Any concern that a Respondent, including the concerns of Ms [RESPONDENT], has as to the standard of works, the need for them and costs will need to be considered separately, following an application to do so should one be made, and their position is not affected by our decision on this application.
[NAME]: [NAME] 23rd January 2023.
ANNEX – RIGHTS OF APPEAL
1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written application for permission must be made to the First-Tier at the Regional Office which has been dealing with the case.
2. The application for permission to appeal must arrive at the Regional Office within 28 days after the Tribunal sends written reasons for the decision to the person making the application.
3. If the application is not made within the 28-day time limit, such application must include a request to an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to
allow the application for permission to appeal to proceed despite not being within the time limit. 4. The application for permission to appeal must identify the decision of the Tribunal to which it relates (ie give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Permission for Urgent Health and Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Electrical Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Electrical Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Emergency Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Works Exemption
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Emergency Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Lift Replacement Works
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consultation Requirements Under Landlord…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Balcony Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are urgent and necessary for safety reasons.
- There is a real risk to safety.
- There is no real prejudice to the tenants.
- Emergency works pose a significant risk to public safety.
- The landlord shows that compliance would cause real prejudice to tenants.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal allowed the landlord to skip the formal consultation process with tenants for emergency repairs to the roof.
Who was involved?
The landlord and the tenants of the building were involved.
How did the court decide, and why?
The court decided that the landlord could bypass the consultation process because the repairs were urgent and necessary to prevent further damage to the building.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003 were applied.
What was the argument that mattered most?
The argument that mattered most was the urgency of the repairs and the potential risk to the building's stability and structure.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may be able to seek dispensation from the consultation requirements if the repairs are urgent and necessary to prevent further damage.
What evidence or documents mattered?
Evidence of the urgency of the repairs and the potential risk to the building's stability and structure was presented.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is recommended to get advice from a qualified solicitor for a case like this.
