First-tier Tribunal Grants Dispensation for Major Works Consultation
📌 In brief
In this case, the First-tier Tribunal allowed a landlord to bypass mandatory consultations for major works when replacing an AOV system in a building. The decision was based on the urgent need for fire safety and the lack of objections from a person.
⚖️ Legal holding
A landlord may obtain dispensation from consultation requirements if it is reasonable to do so, considering the potential prejudice to tenants.
📖 What the law says
Under this section, a landlord can apply to a tribunal for permission to skip consultation requirements related to major works or long-term agreements if the tribunal finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for major works under Section 20ZA of the Landlord and Tenant Act 1985.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985, allowing a landlord to proceed with major works without consulting lessees due to safety concerns.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL
PROPERTY CHAMBER
(RESIDENTIAL PROPERTY)
Case Reference
:
CHI/21UH/LDC/2023/0120
Property
:
[ADDRESS], [POSTCODE]
Applicant
:
[redacted]
:
[COUNSEL]
Respondents
:
[redacted]
:
Type of Application
:
To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal member
:
[NAME], Regional Surveyor
Date of Decision
:
8 November 2023
DECISION
The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the replacement of AOV system.
In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
The Applicant must send copies of this determination to the [NAME].
Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 11 October 2023.
2. The property is described as:
“a three storey,converted office building consisting of seven self contained flats split across two communal areas with commercial units to the ground floor.”
3. The Applicant explains that:
“The current AOV no longer works and requires replacing asap for the safety of the residents
AOV within block 2 which contrains Flats 1,2,6,7 is no longer working
Section 20 has not started. Due to Fire Safety we need to commence with this asap.
We feel we are not able to wait a minumum (sic)of 60 days to install a new AOV system”.
4. The Tribunal made Directions on 19 October 2023 setting out a timetable for the disposal which they required the Applicant to send to the [NAME] together with a form for them to indicate to the Tribunal whether they agreed with or opposed the application and whether they requested an oral hearing. If the Leaseholders agreed with the application or failed to return the form they would be removed as a Respondent although they would remain bound by the Tribunal’s Decision.
5. On 19 October 2023 the Applicant confirmed that the Tribunal’s directions had been served on all seven [NAME] and on 7 November 2023 that no objections had been received.
6. No requests for an oral hearing were made and the matter is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s Procedural Rules.
7. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were, given that the application remained unchallenged.
The Law
8. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements:
Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
9. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following.
a. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.
b. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.
c. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.
d. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.
e. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).
f. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.
g. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.
h. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.
i. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
j.
Evidence
10. The Applicant’s case is set out in paragraph 2 and 3 above.
Determination
11. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.
12. No objections have been received from the [NAME] and in these circumstances I am prepared to grant dispensation.
13. The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the replacement of AOV system.
14. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
15. The Applicant must send copies of this determination to the [NAME].
[NAME] [NAME]
8 November 2023
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Roof Works Consultation Requirements
- First-tier Tribunal (Property Chamber) Tribunal Grants Emergency Dispensation for Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Repair Dispensation
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Car Park Resurfacing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Car Park Extension
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Lift Repairs Dispensation
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Structural Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Works Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Balcony Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation with Conditions
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Pathway Repair
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord's application for dispensation was granted because no objections were received from the leaseholders.
- The AOV system in block 2 was not working and needed immediate replacement for resident safety.
- The landlord needed to proceed with the works quickly due to fire safety concerns.
- The landlord could not wait the minimum 60 days required for the consultation process.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal allowed the landlord to bypass mandatory consultations under Section 20ZA of the Landlord and Tenant Act 1985.
Who was involved?
A landlord and seven lessees in a building with flats and commercial units.
How did the court decide, and why?
The Tribunal decided that it was reasonable to grant dispensation due to safety concerns and lack of objections from lessees.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985.
What was the argument that mattered most?
The urgent need for fire safety and the absence of any opposition from lessees.
Was the decision for or against the person who brought the case?
For the landlord.
What does this mean for someone in a similar situation?
A landlord may seek dispensation if there is an urgent need to carry out major works and no objections from lessees.
What evidence or documents mattered?
The landlord's explanation of the urgency and confirmation that no objections were received.
Can a decision like this be appealed?
Yes, but permission must be sought within 28 days of receiving written reasons for the decision.
Is it worth getting a solicitor for a case like this?
It is advisable to consult with a qualified solicitor for legal advice specific to your situation.
