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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation from Consultation Requirements

Case No.

📌 In brief

In this case, the First-tier Tribunal allowed a landlord to bypass mandatory consultations with tenants when a person urgent repairs to a faulty lift. The decision was based on the urgency of the situation and the lack of objections from affected tenants.

⚖️ Legal holding

The tribunal may grant dispensation from consultation requirements if it is reasonable to do so, according to the Landlord and Tenant Act.

Topics

tenancy_ukstatutory consultation

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The tribunal can decide to waive consultation requirements for certain works or long-term agreements if it finds it reasonable to do so. Consultation requirements refer to rules set by the Secretary of State, which may include providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest additional estimators, considering tenant feedback, and giving reasons for certain actions.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The tribunal granted dispensation from statutory consultation requirements for urgent lift repairs, finding it reasonable given the circumstances.

📜 Headnote Official document

The First-tier Tribunal granted the landlord's application for dispensation from statutory consultation requirements under section 20ZA of the Landlord and Tenant Act 1985, allowing urgent lift repairs without prior tenant consultation due to the specialist part failure.

📚 Full judgment Official document

OUTCOME: Allowed

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FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference:

LON/00AW/LDC/2023/0149 P

HMCTS code:

P: PAPERREMOTE

Property:

44-46 [ADDRESS] [POSTCODE]

Applicant: [redacted]

Savills (UK) [APPELLANT] ([NAME])

Respondents:

[redacted] [NAME]:

To dispense with the statutory consultation requirements under section 20ZA Landlord and Tenant Act 1985

Tribunal members:

Judge Pittaway

Date of decision:

26 September 2023

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DECISION Description of hearing This has been a remote hearing on the papers which has been consented to by the Applicant and not objected to by any Respondent. The form of remote hearing was P:PAPERREMOTE. A face-to-face hearing was not held because no-one requested a hearing and all issues could be determined on paper. The documents to which the Tribunal was referred in a bundle of 58 pages which included a copy of the [NAME] dated 6 June 2023, the Directions dated 12 July 2023, and a copy of the lease of [ADDRESS] and a witness statement from Ms [NAME]. The Tribunal has had regard to the documents before it in reaching its decision set out below.

DECISION The Tribunal grants the [NAME] for dispensation from statutory consultation in respect of the subject works (‘the works’), namely the replacement of a specialist part within the lift. This decision does not affect the Tribunal’s jurisdiction upon any future [NAME] to make a determination under section 27A of the Act in respect of liability to pay, for a reason other than non-consultation in respect of the subject works, and the reasonableness and/or the cost of the subject works. The [NAME]

1. The Applicant seeks a determination pursuant to section 20ZA of the Landlord and Tenant Act 1985 (the ‘Act’) for dispensation from consultation in respect of the works to the Property, namely the replacement of a specialist part within the lift which had failed.

2. The [NAME] costed the works at £2,067.60 (including VAT). The Service Charges (Consultation Requirements) Regulations 2003 provide that consultation requirements are triggered if it is planned to carry out qualifying works which would result in the contribution of any tenant being more than £250. Ms [APPELLANT] confirmed that some of the tenants would be required to contribute more than £250 to the cost of the works.

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3. By directions dated 12 July 2023 (the ‘directions’) the Tribunal directed that the Applicant by 28 July 2023 send each leaseholder and any residential sublessees the [NAME] and the directions and display a copy in a prominent place in the common parts of the property. The applicant confirmed to the Tribunal on 18 July 2023 that copies had been e mailed to the tenants that day.

4. The directions provided that if any leaseholder/sublessee objected to the [NAME] he/she should do so, to the Applicant and the Tribunal, by 14 August 2023. The Tribunal received no objections. Ms [APPELLANT] confirmed to the Tribunal that the Applicant had received no objections.

5. The directions provided that the Tribunal would decide the matter on the basis of written representations unless any party requested a hearing. No one did.

The Applicant’s case

6. Ms [APPELLANT] stated that the property consists of ten flats within [ADDRESS] and one standalone property at [ADDRESS].

7. [NAME] was notified by the regular lift maintenance contractor, [NAME], that a specialist part within the lift had failed and the lift therefore had to be put out of service. [NAME] quoted £2067.60 inclusive of VAT to replace the part. No other quotes were obtained as [NAME] are the appointed lift maintenance contractor for the Property.

8. The quote was approved by the Applicant so that the work could be undertaken immediately to ensure that the lift was returned to working order.

9. Because of the urgency the Applicant was unable to consult the tenants before the work was carried out. [NAME] states that the tenants have been kept full informed on the issue and how it was being dealt with. Responses from the Respondents 10. The directions provided that if any leaseholder/sublessee objected to the [NAME] he/she should do so, to the Applicant and the Tribunal, by 14 August 2023.

11. Neither the Applicant nor the Tribunal received any objections.

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Determination and Reasons

12. Section 20ZA(1) of the Act provides: “Where an [NAME] is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.”

13. The purpose of section 20ZA is to permit dispensation with the consultation requirements of section 20 of the Act if the Tribunal is satisfied that it is reasonable for them to be dispensed with.

14. The Tribunal determines that the Respondents are not prejudiced by the works and it is reasonable to dispense with the consultation requirements.

15. In reaching its decision the Tribunal has considered the decision in [COMPANY] v Benson and others [2013] UKSC 14, and has had regard to the [NAME] and the documents provided, in particular

• the evidence of the consultation which the Applicant has undertaken with the Respondents, • that no objection has been received from any Respondent, and • the stated need for the works.

16. Whether or not the Respondents are liable for the cost of the works by reason of the terms of their leases, any statutory provision other than section 20ZA, and whether the works are carried out to a reasonable standard and at a reasonable cost are not matters which fall within the jurisdiction of the Tribunal in relation to this present [NAME]. This decision does not affect the Tribunal’s jurisdiction upon any future [NAME] to make a determination under section 27A of the Act in respect of liability to pay and the reasonableness and /or cost of the works.

17. The Applicant is reminded that, as stated in the Directions, it is the responsibility of the Applicant to serve a copy of this decision on all Respondents.

Name: Judge Pittaway Date: 26 September 2023

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ANNEX - RIGHTS OF APPEAL

1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written [NAME] for permission must be made to the First-tier Tribunal at the Regional office which has been dealing with the case.

2. The [NAME] for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the [NAME].

3. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.

4. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party [NAME] the [NAME] is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The tribunal found it reasonable to waive consultation requirements because the leaseholders were not harmed by the works.
  • The applicant provided evidence of having informed the leaseholders about the works.
  • No leaseholder objected to the application for dispensation from consultation.
  • There was an urgent need for the works to replace a failed specialist lift part.
  • The lift maintenance contractor quoted £2067.60 for the urgent replacement of a specialist part.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The tribunal granted the landlord's application for dispensation from statutory consultation requirements.

Who was involved?

A landlord applied to bypass tenant consultations due to urgent lift repairs, and tenants were not consulted as they had no objections.

How did the court decide, and why?

The tribunal decided that it was reasonable to dispense with consultation requirements given the urgency of the situation and lack of objections from affected parties.

Which laws or rules were applied?

Section 20ZA of the Landlord and Tenant Act 1985 was applied.

What was the argument that mattered most?

The landlord argued that urgent repairs needed to be made without prior consultation due to a specialist part failure in the lift.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case, allowing dispensation from consultations.

What does this mean for someone in a similar situation?

Someone facing urgent repairs may be able to bypass tenant consultation requirements if they can demonstrate reasonable grounds and lack of objections.

What evidence or documents mattered?

The maintenance contractor's quote, the urgency of the repair, and confirmation that no tenants objected were key pieces of evidence.

Can a decision like this be appealed?

Yes, decisions from the First-tier Tribunal can typically be appealed to the Upper Tribunal within 28 days.

Is it worth getting a solicitor for a case like this?

It is advisable to seek legal advice from a qualified solicitor for such cases.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.