First-tier Tribunal Grants Dispensation from Consultation Requirements for Major Works
📌 In brief
The First-tier Tribunal granted permission for a landlord to bypass certain consultation requirements for major works under Section 20ZA of the Landlord and Tenant Act 1985. The works involve replacing a failing water pump in a block of flats.
⚖️ Legal holding
A landlord may be dispensed from the consultation requirements of Section 20 of the Landlord and Tenant Act 1985 if it is reasonable to do so.
📖 What the law says
The First-tier Tribunal can grant an exemption from the consultation requirements set out in Section 20 of the Landlord and Tenant Act 1985 if it finds that it is reasonable to do so. The consultation requirements refer to the obligations placed on landlords to consult tenants regarding certain works or long-term agreements.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from the consultation requirements for major works under Section 20ZA of the Landlord and Tenant Act 1985.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from the consultation requirements of Section 20 of the Landlord and Tenant Act 1985 for the works to replace the water pump serving the water supply to the building. The Tribunal found that it was reasonable to dispense with the requirements due to the urgency of the situation.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/29UK/LDC/2022/0050
Property
:
[APPELLANT[NAME], [ADDRESS] [POSTCODE]
Applicant: [redacted]
:
[COUNSEL]
Respondent: [redacted] :
Type of Application
:
To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member
:
[NAME] of Directions
:
28 June 2022 without a hearing (rule 6A of the Tribunal Procedure Rules 2013 as amended by The Tribunal Procedure (Coronavirus) Amendment Rules 2020 SI 2020 No 406 L11.
DECISION
The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the works to replace the water pump serving the water supply to the building.
In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
The Applicant is to send a copy of this determination to all of the [NAME] liable to contribute to service charges.
2 Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 21 May 2022.
2.
The Applicant explains that “[APPELLANT[NAME] is a privately owned block of 13 flats for residents aged 55 years and above. All residents are freeholders and the block is administered by [NAME].”
3.
The Applicant states “[APPELLANT[NAME] water supply is via a pump in the storage area under the building. This pump is ailing and only operating on half pressure. The water supply to flats is at best intermittent. The pump urgently needs replacing at a cost of £12910 + VAT. Maintenance thereafter will be at an annual cost of £350 + VAT”. The works have yet to be carried out.
4.
Dispensation is being sought because “We urgently need to replace the pump which supplies water to all flats. We are presently operating on only one half of a working pump that only supplies intermittent water pressure to the residents.”
5. The Tribunal made Directions on 30 May 2022 indicating that having considered the application the it is satisfied that the matter is urgent, it is not practicable for there to be a hearing and it is in the interests of justice to make a decision disposing of the proceedings without a hearing (rule 6A of the Tribunal Procedure Rules 2013 as amended by The Tribunal Procedure (Coronavirus) Amendment Rules 2020 SI 2020 No 406 L11.
6. The Tribunal required the Applicant to send its Directions to the parties together with a form for the Leaseholders to indicate to the Tribunal whether they agreed with or opposed the application. Those Leaseholders who agreed with the application or failed to return the form would be removed as Respondents.
7. [NAME] responded all agreeing with the Application and in accordance with the above, the [NAME] are therefore removed as Respondents.
8. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were, given that the application remained unchallenged.
9. The only issue for the Tribunal is whether it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.
3 The Law
10. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements:
Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
11. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following;
a) The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.
b) The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.
c) Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.
d) The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.
e) The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including [NAME] and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).
f) The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.
g) The court considered that “relevant” prejudice should be given a narrow definition; it means whether non- compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.
4 h) The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.
i) Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
Evidence
12. The Applicant’s case is set out in paragraphs 2 to 4 above.
Determination
13. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.
14. The issue I must consider is whether by not being consulted as required by S.20, the [NAME] have suffered prejudice. No objections have been received and no evidence of prejudice has been provided.
15. The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the works to replace the water pump serving the water supply to the building.
16. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
17. The Applicant is to send a copy of this determination to all of the [NAME] liable to contribute to service charges.
D [NAME] [NAME] 28 June 2022
5 RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the [NAME] office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Section 20 Consultation Requir…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Major Works Under Section 20ZA
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Safety Works Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Five-Day Consultation Period for Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Weatherproofing Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) FTT Grants Emergency Repair Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Lift Replacement
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The water pump supplying the building was failing and only operating at half pressure, causing intermittent water supply to flats.
- The replacement of the water pump was urgently needed to restore proper water pressure to residents.
- All leaseholders who responded agreed with the application for dispensation.
- No leaseholders objected to the application or provided any evidence of prejudice.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from the consultation requirements for major works under Section 20ZA of the Landlord and Tenant Act 1985.
Who was involved?
The landlord of a block of flats and the lessees of the flats.
How did the court decide, and why?
The court decided that it was reasonable to dispense with the consultation requirements due to the urgency of the situation.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985.
What was the argument that mattered most?
The argument that the works were urgent and necessary to ensure a reliable water supply.
Was the decision for or against the person who brought the case?
For the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to obtain dispensation from consultation requirements if the works are urgent and necessary.
What evidence or documents mattered?
The evidence included the explanation of the urgent need for the replacement of the water pump.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
