First-tier Tribunal Grants Urgent Roof Repairs Dispensation
📌 In brief
The First-tier Tribunal granted permission for a landlord to skip the usual consultation process with tenants for urgent roof repairs. The decision was made on February 19, 2024, by a person.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if the works are urgent and the tenants do not object.
📖 What the law says
The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent roof repairs.
📜 Headnote Official document
The Tribunal granted dispensation from the consultation requirements imposed on the landlord by Section 20 of the Landlord and Tenant Act 1985, allowing the landlord to proceed with urgent roof repairs without further consultation with the tenants. The decision was made by D Banfield FRICS on 19 February 2024.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/29UL/LDC/2024/0023/AW
Property
:
11 [ADDRESS], [POSTCODE]
Applicant: [redacted]
[NAME] [COUNSEL] (Flat A)
Representative
:
Respondent: [redacted]
:
Type of Application
:
To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal member
:
[NAME], Regional Surveyor
Date of Decision
:
19 February 2024
DECISION
The Tribunal grants dispensation from the remaining consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of Repair works to the roof.
In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
2 Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 26 January 2024.
2. The property is described as “A semi detached Edwardian house that has been converted into 3 flats, flat A, B and C. Flat A is the [NAME] and the other two flats are leasehold.”
3.
The Applicant explains that,
“The property needs roof repairs as there is water entering the top floor flat (flat C). This requires retiling, new membrane and battens. The works are urgent as the regress is affecting the top floor flat, flat C, and also threatens next doors roof. Ultimately it may also affect the flats underneath in regard to chimneys etc.”
And further
“Flat C informed us that water was coming into the flat. This was investigated and determined that major work needed to be carried out. We live in flat A. We informed flat B. The work required will be a full strip and retile, using the existing tiles and replacing like for like on any damaged ones. New felt, membrane andd (sic) battens are also required. The work needs to be completed as soon as possible and has been an issue since November and is worsening. We issued Stage 1 Notices on 24th January 2024, with a response period ending on 29th February 2024 and would like to begin work at the end of February 2024. We will issue the Stage 2 Notice at this point as well.
We informed flat B and flat C by email in November 2023 that work was required. We have been in constant contact, via email, throughout. 3 firms quoted for the work and we agreed on a contractor, giving reasons why. The cost of the work exceeds the current maintenance funds so each flat was informed they would be required to pay 1/3 of the balance. A Stage 1 Notice was issued on 24th January 2024 with a response requested (if necessary) by 29th February 2024.”
4. The Tribunal made Directions on 2 February 2024 and sent it to the Lessees together with a form for them to indicate to the Tribunal whether they agreed with or opposed the application and whether they requested an oral hearing. If the Leaseholders agreed with the application or failed to return the form they would be removed as a Respondent although they would remain bound by the Tribunal’s Decision.
5. One response was received from the lessees which agreed to the application. No requests for an oral hearing were made. The matter is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s Procedural Rules.
3
6. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were, given that the application remained unchallenged.
The Law
7. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
8. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following. a. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements. b. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor. c. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements. d. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.
e. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1). f. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants. g. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.
4 h. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice. i. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
Evidence
9. The Applicant’s case is set out in paragraph 3 above.
Determination
10. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.
11. No objections have been received from the Respondents identifying the type of prejudice referred to in the [NAME] case and in these circumstances I am prepared to grant dispensation.
12. The Tribunal therefore grants dispensation from the remaining consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of Repair works to the roof.
13. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
14. The Tribunal will send copies of this determination to the lessees.
[NAME] 19 February 2024
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
5 3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Emergency Sewage Repairs: Consultation Requirements Waived
- First-tier Tribunal (Property Chamber) Landlord Allowed to Bypass Consultation for Urgent Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Essential Water Ingress Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consultation Requirements for Major Work…
- First-tier Tribunal (Property Chamber) Landlord Granted Urgent Lift Repairs Dispensation in First-tier Tribunal
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Exemption for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are considered urgent and necessary to prevent further damage.
- The works are deemed reasonable and necessary for resident safety.
- The works are classified as an emergency situation.
- The landlord acts reasonably considering potential harm to tenants or public safety.
- The tenants do not object to the works being carried out without prior consultation.
❌ Tends to be rejected
- (No factors identified that went against the claimant in the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the landlord to skip the consultation process with tenants for urgent roof repairs.
Who was involved?
The case involved a landlord and tenants in a multi-flat property.
How did the court decide, and why?
The court decided to grant dispensation because the tenants did not object and the repairs were urgent.
Which laws or rules were applied?
Section 20 and Section 20ZA of the Landlord and Tenant Act 1985 were applied.
What was the argument that mattered most?
The urgency of the repairs and the lack of objection from the tenants were the most important factors.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation might be able to get dispensation if their repairs are urgent and tenants do not object.
What evidence or documents mattered?
Emails informing tenants about the repairs and quotes from contractors were submitted.
Can a decision like this be appealed?
Yes, a person wishing to appeal this decision must seek permission to do so within 28 days.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving legal matters.
