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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Rules on Service Charge Reasonableness

Case No.

📌 In brief

The First-tier Tribunal ruled on the reasonableness of service charges for leaseholders under the Landlord and Tenant Act 1985. The tribunal found that certain charges were unreasonable and not recoverable.

⚖️ Legal holding

Service charges must be reasonable and cannot include costs for services not provided.

Topics

service chargesLandlord and Tenant Act 1985

Provisions

Landlord and Tenant Act 1985 s.20C

📖 Technical summary

The tribunal ruled on the reasonableness of service charges under the Landlord and Tenant Act 1985.

📜 Headnote Official document

The tribunal determined the reasonableness of service charges for leaseholders under the Landlord and Tenant Act 1985, ruling that certain charges were unreasonable and not recoverable.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL [NAME] (RESIDENTIAL PROPERTY) Case reference : LON/00AM/LSC/2020/0186 HMCTS code (paper, video, audio) :

P: Paper remote

Property : Flats 3 and 4 88 [ADDRESS] [POSTCODE] Applicants :

[redacted] [NAME] (Flat 3) [COUNSEL] (Flat 4) Representative :

Respondent : [redacted] : [COMPANY] of application : Reasonableness of and liability to pay service charges under the Landlord and Tenant Act 1985 Tribunal members : Judge Dutton Venue : Paper determination Date of decision : 7th January 2021

DECISION

2

Covid-19 pandemic: description of hearing This has been a remote hearing on the papers, which has not been objected to by the parties. The form of remote hearing was P:PAPERREMOTE. A face-to- face hearing was not held because it was not practicable and all issues could be determined on paper. The documents that I was referred to are in a bundle, the contents of which I have noted. The order made is described at the end of these reasons. Decisions of the tribunal (1) The tribunal determines that the sum of £368, plus VAT were appropriate, is payable by each Applicant in respect of the service charges for the year 2017. The details of the items making up this total are set out at paragraph 8 below. (2) The tribunal makes order under section 20C of the Landlord and Tenant Act 1985 so that none of the landlord’s costs of the tribunal proceedings may be passed to the lessees through any service charge. The application 1. The Applicants seek a determination pursuant to s.27A of the Landlord and Tenant Act 1985 (“the 1985 Act”) as to the amount of service charges payable by the Applicants in respect of the service charge year 2017.

The background 2. The properties, which are the subject of this application, are one bedroomed flats in a four storey property, above commercial premises, there being four such flats, with each leaseholder paying 25% of the service charge costs chargeable under the lease.

3. Neither party requested an inspection and the tribunal did not consider that one was necessary, nor would it have been proportionate to the issues in dispute.

4. The Applicants hold long leases of their flats, which requires the landlord to provide services and the tenant to contribute towards their costs by way of a variable service charge. The issues 5. On 18th March 2019 the tribunal, in case LON/00AM/LSC/2019/0010 (the Decision), made certain findings in respect of a claim brought by

3 the leaseholders of flats 1 and 2 at the property 88 [ADDRESS] [POSTCODE]. The claim related to the same service charge issues and period as the claim brought in the proceedings which are before me today.

6. Simply put the Applicants ask that the findings made in the Decision should be applied to them, as the issues and the evidence are the same.

7. In the Decision the tribunal determined that claims for electrical testing, general minor repairs, risk management and out of hours building services should be disallowed and no sum was awarded for these heads. The Decision explains why such a finding was made, which is largely because no such cost was incurred.

8. Certain sums were allowed for Management in the sum of £125 plus VAT per flat; for Accountancy fees and certification - £60 and £18.75 per flat, plus VAT where charged; for electricity at £35.75 per flat; for sundries of £3.50 per flat and a reserve fund contributions of £125 per flat.

9. In respect of roof repairs Mr [APPELLANT], an applicant in this case and a [NAME], wrote to the tribunal concerning the roof repairs indicating that the works did not comply with building control. The sum being claimed from each leaseholder was £672. For the reasons set out in the Decision the amount was held to be unreasonable and not recoverable.

10. The Decision has not been appealed.

11. Directions in this case were issued, following a telephone case management hearing, on 29th September 2020. The Respondent has played no part in these proceedings. Indeed, it would seem that the Respondent was within a hairsbreadth of being disbarred having been given notice by the tribunal on 24th November 2020 requiring that it complied with the directions at paragraph 3 by 2nd December 2020 or faced being disbarred. The Respondent was, in fact subsequently given an opportunity to explain why the Decision should not apply to the Applicants, but has failed so to do. The tribunal’s decision 12. In the application it is said that the managing agents, [COMPANY], were written to asking for confirmation that the Decision would be applied to the current Applicants. No such conformation was given and instead in January 2020 the agents sent Notices to all four leaseholders in which the demand for the service charges was reiterated, including the demand for a contribution to the roof repairs. Subsequently, [COMPANY] indicated that the finding of the tribunal in the

4 Decision would be applied to those leaseholders who had brought the case but not to the current Applicants. It appears that there may be issues with later service charge years, but it is only the year 2017 that is before me.

13. It is technically correct that the Decision relates only to those leaseholders who were parties, thus not including the present Applicants. However, it does seem to be a somewhat doctrinaire approach to the management of the premises. The tribunal making the Decision took into account the submissions made by the Respondent that in a number of cases no service had been supplied and some were agreed as being due. To now seek to recover, as appears to be the case, charges for services that were not provided, is, in my, finding to say the least unreasonable. The tribunal also considered the position in respect of the roof repairs and made clear findings that the sums claimed were not recoverable from the applicants in that case. As I indicated above no appeal has been made against the Decision.

14. The Respondent has been given ample opportunity to explain why the Decision should not apply to the present Applicants and has failed to do so. I can see no logical reason to do anything other than uphold the Applicants’ contention that the Decision should apply to them as well.

15.

Accordingly, I adopt the findings made by the tribunal in the Decision as being the correct findings to make in this case for the service charge year 2017. On my calculation that means that the sum of £368 is due from each Applicant as their contribution to the service charges for the year 2017. It would seem that there is VAT to be added to the management fees (£25) and possibly to some element of the accountancy/certification fee, although I am not aware as what that sum may be. If VAT is properly payable for the Accountant, then it should be paid by the Applicants in addition to the sums set out at paragraph 8 above. Application under s.20C and refund of fees 16. The Applicants in the application form applied for an order under section 20C of the 1985 Act. Taking into account the determinations above and the lack of involvement on the part of the Respondent, I conclude that it is just and equitable in the circumstances for an order to be made under section 20C of the 1985 Act, so that the Respondent may not pass any of its costs which may have been incurred in connection with the proceedings before the tribunal through the service charge. Name: Tribunal Judge Dutton Date: 7th January 2021

5 Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal ([NAME]), then a written application for permission must be made to the First-tier Tribunal at the [NAME] which has been dealing with the case. The application for permission to appeal must arrive at the [NAME] within 28 days after the tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal ([NAME]).

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The service charges must be reasonable and justified by actual services provided.
  • Landlords can adjust rents based on property condition and market conditions.
  • Landlords must follow proper procedures, such as providing valid notices.
  • Tenants have rights to statutory costs if they are reasonable.
  • Urgent and necessary works can exempt landlords from consultation requirements.

❌ Tends to be rejected

  • Applications for review are invalid if the notice does not comply with the prescribed form.
  • Applications to review excessive rent are dismissed if made outside the specified time frame.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The tribunal decided on the reasonableness of service charges for leaseholders under the Landlord and Tenant Act 1985.

Who was involved?

Leaseholders and the landlord were involved in the dispute over service charges.

How did the court decide, and why?

The court decided that certain service charges were unreasonable and not recoverable because the services were either not provided or the costs were excessive.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 was applied to determine the reasonableness of the service charges.

What was the argument that mattered most?

The argument that mattered most was that the landlord attempted to charge for services that were not provided or were unreasonable.

Was the decision for or against the person who brought the case?

The decision was for the leaseholders, as the tribunal found that certain service charges were unreasonable and not recoverable.

What does this mean for someone in a similar situation?

Someone in a similar situation should review their lease agreement and challenge any service charges that are unreasonable or not supported by actual services provided.

What evidence or documents mattered?

Evidence of the services provided and the costs incurred were crucial in determining the reasonableness of the service charges.

Can a decision like this be appealed?

Yes, decisions like this can be appealed to the Upper Tribunal (Lands Chamber) if permission is granted.

Is it worth getting a solicitor for a case like this?

Yes, it is recommended to get a solicitor for a case like this to ensure proper representation and understanding of the legal requirements.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.