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AllowedFirst-tier Tribunal (Property Chamber)·

Landlord Granted Dispensation for Urgent Boiler Repairs

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to skip consulting tenants before a person urgent repairs to a communal boiler. The repairs were necessary and completed quickly due to the urgent need for hot water and heating.

⚖️ Legal holding

A landlord is entitled to dispensation from consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 if the works are necessary and urgent.

Topics

dispensation from consultationurgent repairsboiler malfunction

Provisions

section 20ZA Landlord and Tenant Act 1985

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The First-tier Tribunal can grant permission to a landlord to bypass consultation requirements with tenants if the tribunal finds it reasonable to do so. Consultation requirements refer to rules set by the Secretary of State regarding providing information to tenants about proposed works or agreements, obtaining estimates, considering tenant feedback, and giving reasons for certain actions.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The tribunal granted dispensation to the landlord for failing to consult tenants before carrying out urgent boiler repairs.

📜 Headnote Official document

The First-tier Tribunal granted dispensation to a landlord for failing to consult tenants before conducting urgent boiler repairs in February 2020. The repairs were deemed necessary and urgent, and no objections were raised by the tenants.

📚 Full judgment Official document

OUTCOME: Allowed

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case reference : LON/00AX/LDC/2020/0200

HMCTS code (Paper) : P:PAPERREMOTE

Property :

27 [ADDRESS], [POSTCODE]

Applicant: [redacted]

[COMPANY]

Respondents :

[redacted] [NAME] of [NAME] : Dispensation – section 20ZA Landlord and Tenant Act 1985 Tribunal member :

Judge Tagliavini

Venue & date of hearing : 10 [ADDRESS] [POSTCODE] P: PAPERREMOTE 16 February 2021 Date of decision :

16 February 2021

DECISION

Covid-19 pandemic: description of hearing This has been a remote video hearing which has been consented to by the parties. The form of remote hearing: P: PAPERREMOTE. A face-to-face hearing was not held because it was not practicable and all issues could be determined in a remote/paper hearing. The tribunal was referred to the applicant’s bundle of documents pages 1 to 94. The order made is described at the end of these reasons. Summary of decisions of the first-tier residential property tribunal (1) Dispensation from consultation is granted by the tribunal to the applicant in respect of the works carried out to the boiler in February 2020 in the sum of £1,239.60 (inclusive of VAT) pursuant to section 20ZA of the Landlord and Tenant Act 1985.

The [NAME]

1. This is an [NAME] pursuant to section 20ZA of the Landlord and Tenant Act 1985 seeking retrospective dispensation from the consultation requirements for works carried out to the communal hot water and heating boiler in February 2020 in the sum of £1,239.60 (including VAT).

2. The subject property is a semi-detached house converted into 7 self-contained flats. A communal heating and hot water boiler is situated in the communal hallway. In February 2020 the boiler malfunctioned and required repair which was carried out and completed within a short time frame due to the urgent nature of the work and the lack of hot water and heating to the flats.

The applicant’s case

3. The applicant relied on its [NAME] and a Statement of Case in support of the [NAME] together with an invoice dated 17/2/20 from [NAME] ([COMPANY] for boiler repairs carried out in the sum of £1,239.60 (including VAT).

4. In an email dated 11 December 2020, Mr [NAME] of [NAME] provided the tribunal with confirmation that the applicant had complied with the directions dated 24 November 2020 and that a copy of the [NAME] and a copy of the directions had been sent by email to all lessees. Further, a copy of both documents being placed in the communal hallway of the subject premises on 2 December 2020.

The respondent’s case

5. No objections to the [NAME] were received from any of the lessees.

The tribunal’s findings and decision

6. The tribunal finds that the works to the boiler were both necessary and urgent. Further, in the absence of any objections by the lessees the tribunal finds that no prejudice has been shown to have been caused to the tenants by the absence of consultation with them about the works, Therefore, the tribunal grants the dispensation sought by the applicant under section 20ZA of the Landlord and Tenant Act 1985.

Name: [APPELLANT]: 16 February 2021

Rights of appeal from the decision of the tribunal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The boiler works were necessary and urgent, justifying dispensation from consultation.
  • No objections were received from any lessees, indicating no prejudice from the lack of consultation.
  • The communal boiler malfunctioned, requiring immediate repair to restore hot water and heating.
  • The applicant provided an invoice for the boiler repairs, detailing the cost.
  • The applicant confirmed that all lessees were informed about the application and directions.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

It decided to grant dispensation to the landlord for skipping the consultation process with tenants regarding urgent boiler repairs.

Who was involved?

The landlord and seven tenants were involved.

How did the court decide, and why?

The court decided to grant dispensation because the repairs were necessary and urgent, and there were no objections from the tenants.

Which laws or rules were applied?

Section 20ZA of the Landlord and Tenant Act 1985 was applied.

What was the argument that mattered most?

The argument that mattered most was that the repairs were necessary and urgent, and no objections were raised by the tenants.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation might also be able to obtain dispensation if their repairs are deemed necessary and urgent.

What evidence or documents mattered?

Evidence included an invoice for the repairs and confirmation that the landlord had attempted to comply with consultation requirements.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for cases involving property repairs and tenant rights.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.