Management Company Allowed to Bypass Consultation for Urgent Repairs
📌 In brief
The First-tier Tribunal allowed a management company to bypass the usual consultation process for urgent repairs to the communal heating and air conditioning system in a block of flats. The repairs were deemed necessary to ensure residents had heating in their homes.
⚖️ Legal holding
A management company is entitled to dispense with statutory consultation requirements where the works are urgent and necessary to provide heating to residential flats.
📖 What the law says
The First-tier Tribunal can grant an application to waive the consultation requirements for certain works or long-term agreements if it finds it reasonable to do so. The consultation requirements refer to obligations set by the Secretary of State through regulations, which may include providing details of proposed works to tenants, obtaining estimates, considering tenant feedback, and giving reasons for actions in certain circumstances.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted an application for dispensation from statutory consultation requirements for urgent communal heating and air conditioning repairs.
📜 Headnote Official document
The First-tier Tribunal granted an application for dispensation from statutory consultation requirements for urgent communal heating and air conditioning repairs in a multi-unit residential building. The Tribunal found it reasonable to dispense with the consultation requirements due to the urgent nature of the works and the need to provide heating to the flats.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00BK/LDC/2020/0057 Properties : [ADDRESS] [POSTCODE] Applicant : [redacted] : [COMPANY] Respondents : [redacted] : None Type of Application : To dispense with the statutory consultation requirements Tribunal Members : Mr [NAME] and venue of Consideration : Covid-19 pandemic: description of hearing This has been a remote hearing on the papers which has been consented to by the parties. The form of remote hearing was :PAPER REMOTE. A face-to-face hearing was not held because no-one requested the same, or it was not practicable, and all issues could be determined on paper. The documents that I was referred to are in a bundle of 31 pages, the contents of which I have noted. Date of Decision : 8th September 2020
DECISION The Tribunal grants the application for dispensation from further statutory consultation in respect of the subject works. For clarity the works are set out in a schedule attached to the application and a specifically relate to the repair and replacement parts of the communal air conditioning and heating system for the building.
REASONS
The Application 1. The Applicant seeks a determination pursuant to section 20ZA of the Landlord and Tenant Act 1985 (“the Act”) dispensing with statutory consultation in respect of major works.
2. This application is in relation to 36 self contained converted flats which form part of [ADDRESS] which is described as a nine storey building including basement (the subject property). The property was converted during 2010/2011 to provide residential apartments. The Applicant, [APPELLANT] is the management company and the freeholder of the property is [NAME]) and [NAME]. The Respondents are the 36 various leaseholders of the building.
3. The application, made by [APPELLANT] on behalf of the Applicant, was dated 24 July 2020. Directions were issued by the Tribunal on 22 June 2020. The Directions listed the matter for a paper determination for the week commencing 7 September2020, unless any party made a request for a hearing. There was no request for a hearing.
4. The application and supporting statement seeks dispensation in respect of the communal air conditioning and heating system which provides heating and cooling to each of the flats. The applicants confirm that units 2 and 3 broke down before Christmas leaving approximately 20 0f the 36 flats without heating Due to the urgency, LRM (with approval of the client directors) had the system inspection and repairs noted.
The inspection revealed faulty compressor units and inverter PCB's required replacing and new refrigerant run through the system. The cost for both units totalling £12,132.89. The lead time to obtain the new parts was approximately 4 weeks and parts could not be ordered until contractor formally instructed and a 50% payment made towards the cost of the works. Instructions were given to contractor ([NAME]) on 11th December 2019 with work commencing on Monday 13th January 2020. Following the initial repair, further faults were found on system 2 which were linked to a faulty slave compressor at an additional cost of£4,768.80. The appointed specialist then found that the circuit breakers were insufficient to deal with the power consumption during heavy use and advised that these be replaced to reduce the risk of the system tripping during high use. This work was carried out 17th April 2020 at a cost of £2,155.20. Therefore the total cost of the works was £19,7180. The application has been made because due to the varying apportionments of the service charge at [ADDRESS] , the S20 threshold was too low to undertake the urgent work without consulting, however due to the urgent nature of the work(taking into account that families with children reside within some properties), it was felt prudent to proceed and seek dispensation. The applicant has provided a copy of the service charge apportionments and the highest share = 6.73 % = threshold of £3,714.7 1
5. The applicant states that a Notice of Intension was submitted to the leaseholders on the 24 April 2020 informing the various leaseholders of the details of the urgent works
6. The Directions invited any Respondent leaseholders who opposed the application to submit a response form to the Tribunal and to make any statement of response to the Applicant by 27 July 2020. [APPELLANT] confirms there were no observations or objections from the 36 leaseholders
Determination
7. Section 20ZA(1) of the Act provides:
“Where an application is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.”
8. The Tribunal has taken account the decision in [COMPANY] v [NAME] and others [2013] UKSC 14.
9. As mentioned above there has been no engagement from the [NAME]. The works are of an urgent nature in order to provide heating to the apartments.
In all the circumstances the Tribunal grants the application for dispensation from statutory consultation in respect of the subject works, considering it reasonable to do so. For clarity the works are to maintain and replace defective parts in connection with the communal heating and air conditioning system.
10. This decision does not affect the Tribunal’s jurisdiction upon any future application to make a determination under section 27A of the Act in respect of the reasonable cost of the work.
Name: [NAME]: 8 September 2020
ANNEX - RIGHTS OF APPEAL
1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written application for permission must be made to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the person making the application.
3. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Exemption Granted for Urgent Fire Safety Works in Listed Building
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Repairs Dispensation Without Full Cons…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Heating System Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Varies Order for Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Heating and Hot Water Re…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Fire Safety Measures Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Heating Works Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Fire Alarm System Upgrade Dispensation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The communal heating system broke down, leaving many flats without heat.
- The repairs required replacing faulty compressor units and inverter PCB's, and running new refrigerant.
- The works were urgent, especially considering families with children lived in some properties.
- The leaseholders did not object to the application for dispensation.
- The Tribunal found it reasonable to dispense with consultation given the urgent need for heating.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the management company to bypass the statutory consultation requirements for urgent repairs to the communal heating and air conditioning system.
Who was involved?
The case involved a management company and 36 leaseholders of a residential building.
How did the court decide, and why?
The court decided to grant the application because the works were urgent and necessary to provide heating to the flats.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 Section 20ZA was applied.
What was the argument that mattered most?
The argument that mattered most was the urgent need for repairs to ensure heating for the residents.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case, the management company.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass statutory consultation requirements if they can demonstrate the urgency and necessity of the works.
What evidence or documents mattered?
Evidence of the breakdown of the heating system and the urgent need for repairs was presented.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
