Service Charge Recovery Attempt Dismissed by First-tier Tribunal
📌 In brief
The First-tier Tribunal dismissed the claimant's attempt to recover service charges because they lacked the necessary authority. The Tribunal determined that only a person., as the managing entity, has the right to demand and recover service charges.
⚖️ Legal holding
Only a person., as the managing entity, is entitled to demand and recover service charges.
📖 Technical summary
The claimant's attempt to recover service charges was dismissed due to lack of authority.
📜 Headnote Official document
The First-tier Tribunal dismissed the claimant's attempt to recover service charges due to lack of authority. The Tribunal ruled that only the RTM Co., as the managing entity, is entitled to demand and recover service charges.
📚 Full judgment Official document
OUTCOME: Dismissed
© CROWN COPYRIGHT 2018
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/29UN/LIS/2019/0041
Property
:
[ADDRESS] [POSTCODE]
Applicant: [redacted]
:
Respondents
:
[redacted]
:
Type of Application
:
Transferred Proceedings from County Court in relation to service charges and administration charges
Tribunal Member(s)
:
Judge D. R. Whitney
Date and Venue of Hearing
:
9th October 2019 at Margate Magistrates Court
Date of Decision
:
9th October 2019
DECISION
2 REFEENCES IN [ ] ARE TO PAGES WITHIN THE HEARING BUNDLE
The Application
1. The Applicant issued proceedings in the County Court seeking recovery of service charges [30 and 31]. The Respondent is the owner of leasehold interest in [ADDRESS] [POSTCODE]. The application concerns [ADDRESS], Birchington (“the Property”).
2. The Respondent filed a defence and set off dated 14th March 2019 [45- 48].
3. By Order of Deputy District Judge Adams in the County Court at Thanet dated 14th June 2019 the claim was transferred to the Tribunal [63]. The Tribunal issued directions dated 21st June 2019 [19-23]. The directions provided that at the final hearing the Tribunal Judge would also sit as a Judge of the county court to determine all issues.
4. The dates for compliance with the directions were amended on two occasions prior to the matter coming to hearing. The directions were substantially complied with by the parties. The Applicant had filed a bundle consisting of two lever arch files of documents running to some 710 pages.
Inspection
5. Immediately prior to the hearing the Tribunal inspected the Property. Present were Mr [APPELLANT] together with a surveyor, Mr [APPELLANT], and [NAME].
6. Mr [APPELLANT] suggested [NAME] may wish to show the Property to the Tribunal as Mr [APPELLANT] had little personal knowledge of the same.
7. The Property is mid-terrace on a road leading to the seafront. The tribunal estimates that it dates back to the 1900’s. It is a brick built property with pitched tiled roofs. To the front are wooden balconies from which all the paint is peeling. It is apparent that the whole of the Property is in need of repair and maintenance.
8. Looking from the road to the left hand side is a concrete exposed stairway leading to the upper floors. This stairway was covered with bird droppings so that the same was unsafe. A hand rail on the left hand side of the stairway was seen to be broken at various points and insecure. At the top (on the third storey) the Tribunal was shown some anti bird spikes attached by plastic cable ties. On going up the stairway certain areas were observed including a doorway into what the Tribunal was told was a communal area all of which required repair and redecoration.
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9. To the rear the Tribunal viewed the Property from car parking areas belonging to adjacent houses. It was apparent the Property was in dire need to repair and maintenance. The roof to an extension on the rear ground floor could be seen to be in very poor order. The window frames in all of the flats were obviously rotten with little or no paint on the same. The Tribunal observed that some of the pointing was missing to parts of the rear elevations.
10. Mr [NAME] pointed out an area where there was water staining. It appeared a new hopper had been fitted to one of the down pipes in the area of this staining.
11. Overall the impression was a of a building requiring substantial works to be undertaken urgently.
Hearing
12. The hearing commenced at 11.12am. At the commencement Mr [APPELLANT] was not present. Mr [APPELLANT] was present, accompanied by [NAME].
13. Mr [APPELLANT] had provided a copy of the lease for flat 1B, being a flat he owned as he suggested the lease contained within the bundle [1-18] appeared to be missing certain pages which contained various schedules. He stated that he had been unable to obtain a complete copy of the original lease for the Respondents flat.
14. Mr [APPELLANT] confirmed that he believed Mr [APPELLANT] was going to attend the hearing.
15. The Tribunal explained to those present that its role was to initially sit as a Tribunal to determine matters within that jurisdiction and that the Judge would then sit as a County Court judge to determine all remaining issues including costs.
16. The Tribunal highlighted that as a preliminary matter it was concerned as to whether or not [APPELLANT] was able to bring the proceedings? The Tribunal referred to paragraph 28 of Mr [APPELLANT] statement [498] in which he challenged Mr [APPELLANT]’s right to bring the proceedings. Mr [APPELLANT] in his reply [703] had stated that as the freeholder he could do so. The Tribunal invited Mr [APPELLANT] to address it on this point.
17. Mr [APPELLANT] explained he had owned a flat within the building for a number of years. Originally the Respondent had been the freeholder. A Right to Manage Company had been set up, 8 [COMPANY] (“[NAME].”). [NAME]. collected the standard service charge and the administration for this company is dealt with by a lady called [NAME] who had given a statement [475].
4 18. A number of years ago Mr [APPELLANT] became the joint freeholder (office copy entries showing the freeholder as [NAME] and [NAME] [APPELLANT] were in the bundle [19-21]). Mr [APPELLANT] stated [NAME]. wished to get the building sorted out. Payments on behalf of the Respondent had only ever been received from his mortgage lender.
19. Mr [APPELLANT] stated with the co-operation of [NAME]. he had employed a surveyor. He stated that he was taking this action as the freeholder. All action is with the co-opertation of [NAME]. and the agreement of Mr [NAME]. Mr [NAME] does not get involved with the day to day running.
20. Mr [APPELLANT] suggested that as [NAME]. cannot forfeit leases he bought the action. Initially he suggested he was a director but on questioning by the Tribunal stated the director of [NAME]. was his sister.
21. The Tribunal asked what consents Mr [APPELLANT] had?
22. He referred to the statement of [APPELLANT] [475] further he suggested that he is a property investor and [APPELLANT[COMPANY] (“[APPELLANT[NAME]”) is a company of which he is the sole director and shareholder. Ms [APPELLANT] refers to [NAME]. having appointed [APPELLANT[NAME] as its agent.
23. Previous tribunal proceedings against another leaseholder were brought in the name of [NAME]. as these related to what were termed standard service charges and not major works. Mr [APPELLANT] stated that with the agreement of [NAME]. he as joint freeholder dealt with matters relating to major works at the Property.
24. Mr [APPELLANT] made an oral application to join [APPELLANT[NAME] as a joint claimant in the action.
25. The Tribunal offered Mr [APPELLANT] a short adjournment to allow him to consider what if any further submissions he wished to make. Mr [APPELLANT] declined the proposed adjournment.
26. Mr [APPELLANT] submitted he is not a lawyer and has done his best to bring this to court. The building needs urgent attention. He believes he can easily get permission from [NAME]. for them to be joined, likewise from Mr [APPELLANT].
27. The Tribunal drew Mr [APPELLANT]’s attention to the “section 20 invoice” [32] which referred to the landlord as [APPELLANT[NAME]. He stated this was an error. He accepted this could be said to be a fundamental error. He invited the Tribunal to determine the value of the work and then he could amend this to the correct name. He has been asked by [NAME]. to recover these monies. In his submission it was right to pursue the standard service charges which [NAME] invoiced for and the
5 section 20 works which he invoiced for as joint freeholder in one action.
28. In his submission it would be unjust to dismiss the claim and make them start again because of a mistake. Mr [APPELLANT] confirmed he had nothing further he wished the Tribunal to take account of.
29. The Tribunal adjourned at 11.40am to consider the submissions. At 11.42am it appeared Mr [NAME] had arrived to attend the hearing.
30. The parties, including Mr [NAME] were called back to court at 11.44am. Mr [NAME] explained that when he arrived at the court building he had been directed to the floor above (being where the county court usually sits). A clerk advised him they had no record of the proceedings and he had returned home to get the letter. He had then returned to the court but had not arrived until 11.42am.
31. The Judge explained what had taken place in [NAME] absence including the submissions made by Mr [APPELLANT]. Mr [APPELLANT] confirmed that he agreed with the precis given by the Judge.
32. [NAME] was asked if he wished to make any submissions on this preliminary point. He stated that he did not believe Mr [APPELLANT] is a freeholder as he had not been served with any notices of first refusal when a share of the freehold was transferred by [NAME] to Mr [APPELLANT].
33. The Tribunal referred Mr [APPELLANT] to his statement [498]. It appeared Mr [NAME] did not have with him a complete copy of the bundle and he was provided with the Tribunal’s witness bundle.
34. Mr [NAME] explained he had received help in preparing his statement and he had read the same. He referred to Mr [APPELLANT] signing off accounts and he felt this was incorrect as Mr [APPELLANT] was not a director of [NAME].
35. On questioning by the Tribunal he confirmed his position was that Mr [APPELLANT] was not entitled to bring these proceedings.
36. Before adjourning the Tribunal asked both parties whether if it determined that the proceedings were bought by the wrong party would they wish the Tribunal to consider the reasonableness of the charges. Both parties agreed they would.
37. The Tribunal adjourned to consider the matter.
Determination
38. The hearing resumed and the Tribunal gave its oral decision to the parties.
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39. The Tribunal accepts that the building as a whole is in urgent need of work being undertaken.
40. Mr [APPELLANT] is not a director of [NAME]. and no one is here from [NAME].
41. Turning to Mr [APPELLANT]’s oral application to join [APPELLANT[NAME] this is refused. The application has only been made orally on the day of the hearing. Further even if the application was allowed [APPELLANT[NAME] is simply the managing agent for [NAME]. and is not entitled itself as their agent to bring court proceedings. If the application was allowed it would not fundamentally change the issue as to whether or not the proceedings have been instituted by the correct party.
42. Turning to the claim itself the Tribunal accepts Mr [APPELLANT] is a joint freeholder with [NAME]. There is no evidence before the Tribunal that [NAME] consents to Mr [APPELLANT] bringing this claim in his sole name and they own the freehold jointly.
43. It is the case advanced by Mr [APPELLANT] that there is an [NAME]. who manages the building in accordance with the right to manage legislation. The right to manage legislation provides that [NAME]. steps into the landlord’s shoes and is entitled to manage the Property, demand service charges and recover the same. Right to manage companies are entitled to appoint agents to act on their behalf in carrying out the functions which are the right to manage companies’ responsibility. [NAME]. has appointed [APPELLANT[NAME] to act as its managing agent but [APPELLANT[NAME] is a separate legal entity from Mr [NAME] [APPELLANT]. They are not one and the same.
44. Mr [APPELLANT] relies on the statement of [APPELLANT] [475]. Nothing within this statement gives any indication that [NAME]. has agreed to return to the freeholders or Mr [APPELLANT] personally the right to pursue any aspect of the service charges. In fact it is the case that Mr [APPELLANT] relies upon demands issued in the name of [NAME]. [35] to pursue what has been referred to as the standard service charge.
45. The Section 20 invoice [32] refers to [APPELLANT[NAME] as the Landlord. No one suggests that [APPELLANT[NAME] are the freeholder and Mr [APPELLANT] conceded this was an error. Once again the Tribunal reminds itself that whilst Mr [APPELLANT] may be the sole director and shareholder of [APPELLANT[NAME] this is a different entity.
46. [APPELLANT[NAME] are [NAME].’s managing agent. This is what [NAME] states in her statement. This Tribunal is satisfied that this arrangement does not give Mr [APPELLANT] personally any rights to pursue claims in his own name.
7 47. The issue as to the correct identity of the Claimant has been raised by Mr [APPELLANT] in his statement and addressed by Mr [APPELLANT] in his reply. It was plainly an issue that had been raised in advance of the hearing.
48. The Tribunal has considered the bundle generally. It notes that the section 20 notices relied upon by the Applicant state [APPELLANT[NAME] are the landlord [121 & 122]. This is not correct, even on Mr [APPELLANT]’s case that he personally is entitled to pursue recovery of amounts relating to major works.
49. The Tribunal finds the claim was not issued by a person entitled to recover any of the service charges claimed whether for major works or the normal day to day service charges and the claim must therefore be dismissed.
50. The Tribunal had considered carefully whether notwithstanding this determination it could determine what amounts would be reasonable. The Tribunal is mindful that on its own inspection the Property requires urgent substantial works to be undertaken.
51. The Tribunal determines that it cannot do so. On the evidence before it today it is [NAME]. who appears to be entitled to demand and recover service charges. That is the case advanced by Mr [APPELLANT] in respect of the usual annual service charges. This Tribunal has found as a matter of fact that it is [NAME]. who can and should demand all service charges. No officers of [NAME]. were present at court. The Tribunal was not satisfied that it would be equitable to proceed without providing them an opportunity to make submissions on the sums claimed. It may be [NAME]. would advance different points to those currently made by Mr [APPELLANT].
52. The Tribunal confirmed that it dismissed the claim.
53. Each party was invited to make any further submissions on costs to the Judge sitting as a Judge of the County Court. Mr [APPELLANT] confirmed he had no submissions to make. Mr [APPELLANT] stated he had spent a lot of time on the matter but had no schedule of time spent.
54. The Judge made no order as to costs.
55. Mr [APPELLANT] indicated at the end of the hearing he would arrange for [NAME]. to issue a claim. The Judge advised Mr [APPELLANT] he should take legal advice and urged both parties to try and work together to undertake the works obviously required to the building.
Judge D. R. Whitney
8 RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking
📊 How courts decide similar cases
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A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The Tribunal accepts that the building as a whole is in urgent need of work being undertaken.
- Mr. APPELLANT is not a director of NAME and no one is here from NAME.
- It is the case advanced by Mr. APPELLANT that there is a NAME who manages the building in accordance with the right to manage legislation.
- Right to manage companies are entitled to appoint agents to act on their behalf in carrying out the functions which are the right to manage companies’ responsibility.
- The Tribunal finds the claim was not issued by a person entitled to recover any of the service charges claimed whether for major works or the normal day to day service charges and the claim must therefore be dismissed.
❌ Tends to be rejected
- The applicant's reliance on the statement of APPELLANT that he is a joint freeholder with NAME and entitled to bring this claim in his sole name.
- The applicant's argument that the proceedings should not be dismissed due to a mistake in the section 20 invoice referring to APPELLANT NAME as the landlord.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The claimant's attempt to recover service charges was dismissed due to lack of authority.
Who was involved?
The claimant, the respondent, and the RTM Co.
How did the court decide, and why?
The court decided that the claimant was not authorised to bring the claim, as the RTM Co. is the rightful entity to demand and recover service charges.
Which laws or rules were applied?
No specific laws or rules were mentioned in the judgment.
What was the argument that mattered most?
The argument that the claimant was not a freeholder and thus lacked the authority to bring the claim was crucial.
Was the decision for or against the person who brought the case?
The decision was against the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure they have the proper authority to bring a claim regarding service charges.
What evidence or documents mattered?
The evidence included statements and documents related to the claimant's status and the RTM Co.'s management.
Can a decision like this be appealed?
Yes, a person wishing to appeal this decision must seek permission from the First-tier Tribunal within 28 days of receiving written reasons for the decision.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving legal claims and disputes.
