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AllowedFirst-tier Tribunal (Property Chamber)·

Tribunal Grants Dispensation for Urgent Water Booster Set Repairs

Case No.

📌 In brief

The First-tier Tribunal granted permission to bypass certain consultation requirements for urgent repairs to a water booster set in a residential property. This decision was made under Section 20ZA of the Landlord and Tenant Act 1985, allowing the repairs to proceed without the usual consultation process.

⚖️ Legal holding

A Tribunal may grant dispensation from consultation requirements if it is reasonable to do so.

Topics

dispensationconsultation requirementswater booster set

Provisions

Section 20ZA of the Landlord and Tenant Act 1985

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

Under this section, a tribunal can decide to waive consultation requirements related to certain building works or long-term agreements if it finds it reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985.

📜 Headnote Official document

The First-tier Tribunal granted dispensation from consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 for urgent repairs to a water booster set in a residential property. The Tribunal determined that it was reasonable to grant the dispensation due to the potential failure of the pumps and loss of water supply.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AW/LDC/2025/0915 Property : [NAME], [ADDRESS], [POSTCODE] Applicant : [redacted] : [NAME] Respondent : [redacted] : N/A Type of application : Dispensation pursuant to Section 20ZA of the Landlord and Tenant Act 1985 Tribunal member : [NAME] : 10 [ADDRESS] [POSTCODE] Date of decision : 26 January 2026

DECISION

2 Decision of the Tribunal 1. The Tribunal determines to exercise its discretion to dispense with the consultation requirements provided by Section 20 of the Landlord and Tenant Act 1985. The Application 2. [NAME] applied on behalf of the Applicant on 26 September 2025 under Section 20ZA of the Landlord and Tenant Act 1985 (the Act), for dispensation from the consultation requirements provided for by Section 20 of the Act.

3. The application indicated that the subject of the dispensation application was in relation to works to repair the water booster set, as the control panel had failed.

4. The application explained that the reason that dispensation was sought was because if not fixed, there is the possibility of the Property being left without a water supply. Procedure 5. The Tribunal issued directions on 12 November 2025.

6. The directions provided an opportunity for the Respondents to provide a statement objecting to the application. No responses were received by the Tribunal.

7. The directions also gave an opportunity for the Respondents to request a hearing. No hearing was requested so the matter has proceeded based on the papers provided to the Tribunal.

8. The Tribunal has considered the written bundle of 53 pages in support of the application. Determination The Background 9. The Property is a six-storey mansion block containing 25 residential units, split into two cores. The Applicant is the [COMPANY].

10. The evidence and submissions of the Applicant is as follows: i. The application is for an unconditional dispensation of the consultation requirements prescribed under Section 20 of the

3 Landlord and Tenant Act 1985 in relation to repair of the water booster set. ii. A supporting statement from the Property Manager at [NAME], explaining the instruction from the Applicant to arrange the repair of the booster set to comply with their repairing obligations and the need to expedite the works to prevent the failure of the pumps and water supply to the building. iii. Correspondence with the [NAME] about the works. iv. Confirmation that quotations from three companies in the amounts of £11,145.07 +VAT, £22,212.00 +VAT and £23,985.00 +VAT in respect of the required works were obtained and the most competitive price chosen.

11. In accordance with Tribunal directions, the Applicant notified [NAME] of the Section 20ZA application, including how to respond. No responses from [NAME] were received by the Tribunal. The Law 12. The Tribunal is being asked to exercise its discretion under Section 20ZA of the Act. The wording of Section 20ZA, subsection (1) provides: ‘Where an application is made to a leasehold valuation tribunal for determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreements, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements’.

13. The Supreme Court in the case of [COMPANY] v Benson [2013] UKSC 14 (Daejan) is the leading authority on how the statutory provisions are to be interpreted. The Tribunal’s Decision 14. The Tribunal determines to grant the application. Reasons for the Tribunal’s Decision 15. The statement from the Applicant explains the reasons the works needed to be actioned quickly without the time afforded by a full Section 20 consultation.

16. No objections were received from [NAME].

4 17. The Tribunal therefore determines that it is reasonable to grant the application sought.

18. Both parties should note that this determination does not concern the issue of whether the service charge costs demanded in connection with the works are reasonable or indeed payable. The Respondents are able, if it appears to them to be appropriate, to make an application under Section 27A of the Landlord and Tenant Act 1985 as to reasonableness and payability. Name: [NAME]: 26 January 2026 Rights of Appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case. The application for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28 day time limit, such application must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The Applicant explained the urgent need to repair the water booster set to prevent a failure in the building's water supply.
  • No objections were received from the Respondents regarding the dispensation application.
  • The Tribunal found it reasonable to grant the unconditional dispensation due to the potential risk of water supply interruption.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision allowed the bypass of consultation requirements for urgent repairs to a water booster set.

Who was involved?

The Resident Management Company applied for dispensation, while leaseholders were given the opportunity to object.

How did the court decide, and why?

The court decided to grant the dispensation because it was deemed reasonable to do so, considering the urgency of the repairs.

Which laws or rules were applied?

The decision was made under Section 20ZA of the Landlord and Tenant Act 1985.

What was the argument that mattered most?

The argument that mattered most was the urgency of the repairs to prevent the failure of the pumps and loss of water supply.

Was the decision for or against the person who brought the case?

The decision was in favour of the Resident Management Company.

What does this mean for someone in a similar situation?

Someone in a similar situation may also seek dispensation from consultation requirements if the repairs are urgent and necessary.

What evidence or documents mattered?

Evidence included correspondence with leaseholders, quotations from contractors, and a statement from the Property Manager.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days.

Is it worth getting a solicitor for a case like this?

It is recommended to seek advice from a qualified solicitor for cases involving dispensation requests.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.