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RefusedSocial Security Tribunal of Canada (Employment Insurance)·

SST Denies Extension for Late EI Appeal

Case No. 2026 SST 232 · Member Glenn Betteridge

📌 In brief

A person who missed the deadline to appeal a decision about Employment Insurance benefits asked for more time, but was refused because they couldn't explain why their application was late.

⚖️ Legal holding

The Tribunal cannot extend the time for filing an appeal if the applicant does not provide a reasonable explanation for the delay, according to the relevant procedural rules.

Topics

employment insuranceappeal process

📖 Technical summary

An appeal application was deemed late due to insufficient explanation for the delay, despite the possibility of extending the time frame under certain conditions.

📜 Headnote Official document

The claimant sought an extension of time to file an application with the Appeal Division after missing the 30-day deadline. The tribunal denied the request as the claimant failed to provide a reasonable explanation for the delay.

📚 Full judgment Official document

OUTCOME: Refused

Citation: [COMPANY] v Canada Employment Insurance Commission , 2026  [NAME]  232 [NAME] Tribunal of Canada Appeal Division Extension of Time Decision Applicant: [redacted] Respondent: [redacted] Decision under appeal: General Division decision dated December 1, 2025 (GE-25-1945) Tribunal member: [NAME] date: March 25, 2026 File number: AD-26-177 On this page Decision Overview Issues Analysis Conclusion Decision [ 1 ] An extension of time to apply to the Appeal Division is refused. The application won’t go forward. Overview [ 2 ] [APPELLANT]. [APPELLANT]. is the Claimant. He has applied for permission to appeal a General Division decision about his EI claim. [ 3 ] I have found he applied late—past the 30 day deadline. But I’m not extending the time because he hasn’t given a reasonable explanation for his delay. [ 4 ] So, his appeal won’t go forward. Issues [ 5 ] I will decide two issues. Was the Claimant’s application to the Appeal Division (application) late, and if so, how late? Should I extend the time for the Claimant to file his application? Analysis [ 6 ] The Claimant used the wrong form to apply to appeal the General Division decision. So I wrote to him giving him a second chance to complete and send the Appeal Division application form. Then an Appeal Division Navigator followed up with a call, and spoke to the Claimant about my letter. [ 7 ] He sent the wrong form again. But on his second form he wrote his reasons for appeal, and explained why his application was late. In other words, he gave the information the Appeal Division application form asks for. I made my decision based on the two forms and one email he sent. Footnote 1 The application was late, but I can extend the time [ 8 ] The Tribunal’s files show me it emailed the General Division decision to the Claimant on December 2, 2026. The Tribunal’s rules say I can assume he got it the next business day—December 3, 2026. Footnote 2 He didn’t say anything that makes me doubt this in his case. [ 9 ] On the first appeal form he sent, he says he got the Reconsideration Decision—by which I think he means the General Division decision—on January 6, 2026. Footnote 3 On the second form, he says he got it December 22, 2025. Footnote 4 [ 10 ] I don’t find either date credible. He has given contradictory dates. The General Division emailed him the decision on December 2, 2025. I don’t doubt that because the Tribunal’s records are reliable. There is nothing in the file to show the email bounced back. And he has used the same email address at the [NAME]. [ 11 ] The law gave him 30 days to file his application, by January 2, 2026. Footnote 5 He filed his application on March 16, 2026. I know this from the date stamp on the bottom of each page of the application. [ 12 ] So, his application was late. But because the Tribunal received it less than one year after he got the General Division decision, the law gives me the power to extend the time for him to file his application. Footnote 6 I’m not extending the time because the [APPELLANT] hasn’t given a reasonable explanation [ 13 ] I can extend the time if the Claimant gives a reasonable explanation for his delay. Footnote 7 [ 14 ] The Claimant has given two explanations for his delay. I don’t find his explanations are reasonable in the circumstances. [ 15 ] First, the Claimant explains that he has different information that might be very important in the appeal process. Footnote 8 He says he mistakenly filed the wrong income tax evidence at the General Division. [ 16 ] This argument misunderstands the Appeal Division process. The Appeal Division process isn’t a do-over. It’s not his chance to reargue the General Division appeal from scratch, or to add new evidence. I can’t give the Claimant permission to appeal based on new evidence. This isn’t a ground of appeal. And the law doesn’t let the Appeal Division consider new evidence, with rare exceptions. New evidence about an issue the General Division decided isn’t an exception. [ 17 ] Second, the Claimant explains he believed he had a chance to appeal any time. [ 18 ] Yet the Tribunal told him twice about the deadline to appeal the General Division decision, and how to do that. [ 19 ] Once in the cover letter it sent with the General Division decision, on December 2, 2025. Attached is the decision on this appeal The General Division of the Tribunal has decided your appeal. If you disagree with the Tribunal’s decision, you can appeal Any party who disagrees with this decision can ask the Appeal Division of the Tribunal to review this General Division decision. This is called asking for “leave (permission) to appeal”. To start this process, complete an Application to the Appeal Division form. You can find this form on the Tribunal’s website at [NAME] Tribunal forms ([NAME]-tss.gc.ca). You have 30 days from the day you receive this letter to submit your form. [ 20 ] A second time in a December 8, 2025 letter, which it sent him in response to the email he sent after he received the General Division decision. This General Division decision can be appealed Any party who disagrees with this decision can ask the Appeal Division of the Tribunal to review this General Division decision. This is called asking for ‘leave (permission) to appeal’. To start this process, complete an Application to the Appeal Division form. You can find this form on the Tribunal’s website at [NAME] Tribunal forms ([NAME]-tss.gc.ca). You have 30 days from the day you received the General Division decision to submit your form. [ 21 ] Despite this information, he waited three months to apply to appeal the General Division Decision. So, his explanation about not knowing the law isn’t reasonable. [ 22 ] I considered whether there was a language barrier that prevented the [APPELLANT] from knowing about his appeal rights. The Claimant didn’t ask for an interpreter for the General Division hearing. He gave his evidence and made arguments in English, including answering the member’s questions. And although not always perfectly, he has communicated with the Tribunal in written English. So, I find understanding English didn’t prevent the Claimant from knowing his appeal rights. Conclusion [ 23 ] I’m not extending the time for the [APPELLANT] to file his application to the Appeal Division. So his application won’t go forward. Footnotes Footnote 1 See AD1, AD1B, and AD1C. Return to footnote 1 Footnote 2 See section 22(3) of the [NAME] Tribunal Rules of Procedure ( [NAME]). Return to footnote 2 Footnote 3 See AD1-8. Return to footnote 3 Footnote 4 See AD1B-8. Return to footnote 4 Footnote 5 See section 52(1)(a) of the Department of Employment and Social Development Act ( DESD  Act). Return to footnote 5 Footnote 6 See section 57(2) of the DESD  Act. Return to footnote 6 Footnote 7 See section 27(2) of the [NAME]. Return to footnote 7 Footnote 8 See AD1-11. Return to footnote 8

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

❌ Tends to be rejected

  • The applicant failed to provide a reasonable explanation for the delay in filing an appeal.
  • The applicant did not present arguable grounds or new evidence to support their case.
  • The applicant could not demonstrate a reasonable chance of success on the merits of the appeal.
  • The applicant did not provide detailed and supported reasons for alleged errors in the General Division's decision.
  • The applicant failed to show that the lower tribunal made an error or acted unfairly.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The claimant's request for an extension of time to file an appeal was denied.

Who was involved?

A person who applied for Employment Insurance benefits and the Canada Employment Insurance Commission.

How did the court decide, and why?

The tribunal decided against extending the time because the claimant didn't provide a reasonable explanation for missing the deadline.

Which laws or rules were applied?

Social Security Tribunal Rules of Procedure.

What was the argument that mattered most?

The lack of a credible reason for the delay in filing the appeal.

Was the decision for or against the person who brought the case?

Against the claimant.

What does this mean for someone in a similar situation?

If you miss an important deadline, it's crucial to provide a strong reason why you couldn't meet it on time.

What evidence or documents mattered?

The forms and emails submitted by the claimant explaining their reasons for delay.

Can a decision like this be appealed?

Yes, but typically only if there was an error in law or procedure that affected the outcome.

Is it worth getting a lawyer for a case like this?

It's advisable to consult with a legal professional who can provide guidance specific to your situation.

Official source: Social Security Tribunal of Canada (Employment Insurance) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the Social Security Tribunal of Canada (Employment Insurance). It is a reproduction of an official work published by the Government of Canada, and the reproduction has not been produced in affiliation with, or with the endorsement of, the Government of Canada. It is not an official version.