Emergency Repairs Approved Without Leaseholder Consultation
📌 In brief
The First-tier Tribunal allowed a landlord to bypass a person consultation requirements for emergency repairs to a leaking roof. The decision was made without objections from the leaseholders.
⚖️ Legal holding
A landlord is entitled to dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 if the works are necessary and no objections are raised by the leaseholders.
📖 What the law says
Under this section, a tribunal can grant permission to skip consultation requirements for certain works or long-term agreements if it finds it reasonable to do so. The consultation requirements include providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest additional estimators, considering tenant feedback, and giving reasons for the works or agreements in certain situations.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985.
📜 Headnote Official document
The Tribunal granted dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 for emergency repairs to a leaking roof in a multi-unit residential property. The leaseholders did not object to the application.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00BF/LDC/2025/0622 Property : 17-22 [ADDRESS] [POSTCODE] Applicant : [redacted] : [COMPANY] Respondents : [redacted] Representative :
None
Type of [NAME] :
For dispensation from the consultation requirements under Section 20ZA Landlord & Tenant Act 1985 Tribunal :
Mr [APPELLANT] (Hons) LLM Property Law MA FRICS
Date of Decision : 13 May 2025
DECISION
This has been a remote paper determination, which has been consented to by the parties. A face-to-face hearing was not held because it was not practicable, and no one requested same.
The documents the Tribunal were referred to were in a bundle of some 51 pages.
Decision
(1) The Tribunal determines that unconditional dispensation should be granted from the consultation requirements from Section 20ZA of the Landlord and Tenant Act 1985 (the Act) in respect of the property 17-22 [ADDRESS] [POSTCODE]. (2) We make no determination as to the reasonableness of the costs of same, these being matters which can be considered, if necessary, under the provisions of s27A and s19 of the Act. The [NAME]
1. This [NAME] received 22 January 2025, is made by [NAME], on behalf of, the [NAME], [COMPANY].
2. The [NAME] seeks dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985.
3. The [NAME] is concerned solely with the question of what consultation if any should be given of the consultation requirements of Section 20 of the 1985 for works costing in excess of £250 per flat. It is not concerned with the reasonableness or payability of any service charges which may arise. The Determination 4. A written [NAME] was made by [COMPANY]. The Tribunal considered the written bundle of 51 pages, in support of the [NAME]. Background The property 5. The Property is a late Victorian semi-detached building converted to six self- contained flats. The building itself comprises a ground, first and second floors, the second floor being incorporated within the roof space which is tiled with dormers to side and rear planes.
6. The [NAME] is made for “qualifying works”. The Form notes under “Grounds for Seeking Dispensation”; specifically, “that the roof was leaking into the top floor flat and emergency repairs were carried out to minimise the internal damage into the flat.” 7. The Directions dated 20 March 2025, provided for a copy of the [NAME] form and directions to be served on the leaseholders. This was confirmed done by [NAME] by email dated 21 March 2025.
8. The Directions also note that any [NAME] who opposes the [NAME] should by the 21 April 2025 complete the reply form and return it to the Tribunal. The Landlord may by the 02 May 2025 provide a brief reply to any [NAME] who opposes the [NAME].
9. The Landlord confirmed to the Tribunal within their Statement of Case within the bundle that no objections had been received.
11. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements of Section 20 of the 1985 Act. This [NAME] does not concern the issue of whether any service charge costs will be reasonable or payable. Documents 12. The Tribunal has had recourse to the Bundle of 51 pages which includes the [NAME] form, Directions, quotations and a copy of a specimen lease. The Tribunal’s decision 13. The Tribunal grants dispensation under Section 20 ZA of the Landlord and Tenant Act 1985 and the Service Charges (Consultation) (England) 2003 for the works set out in the [NAME].
14. We are, aware of the judgment in [COMPANY] v Benson and others [2013] UKSC 14. The [NAME] for dispensation is not challenged.
15. The Supreme Court (Lord [NAME] at para 50) accepted that there must be real prejudice to the tenants. Indeed, the Respondents do not oppose the [NAME]. It is accepted that we have the power to grant dispensation on such terms as we think fit. However, the Landlord is entitled to decide the identity of the contractors who carry out the work, when they are done, by
whom and the amount. The safety net for the Respondents is to be found in Sections 19 and 27A of the Landlord and Tenant Act 1985.
16.
Accordingly, we find that unconditional dispensation should be granted.
17. Our decision is in respect of the dispensation from the provisions of s20 of the Act only. It is open to the opposing [NAME] or others to apply under the Landlord and Tenant Act 1985 Section 27A, should there be concerns over the payability and reasonableness of the service charge, these may include concerns over necessity, quality of work and its cost. [NAME]: [NAME]
13 May 2025
ANNEX – RIGHTS OF APPEAL
1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written [NAME] for permission must be made to the First-Tier at the [NAME] which has been dealing with the case.
2. The [NAME] for permission to appeal must arrive at the [NAME] within 28 days after the Tribunal sends written reasons for the decision to the [NAME].
3. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request to an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.
4. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (ie give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Consultation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Emergency Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Building Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Emergency Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Electrical Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent BMS Upgrade
- First-tier Tribunal (Property Chamber) Landlord Granted Permission for Urgent Health and Safety Works
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord needed dispensation because the roof was leaking into a top-floor flat, requiring emergency repairs.
- The leaseholders did not object to the landlord's application for dispensation.
- The Tribunal found that no real prejudice would be caused to the tenants by granting dispensation.
- The Tribunal has the power to grant dispensation on terms it deems fit.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to grant dispensation from the consultation requirements for emergency repairs to a leaking roof.
Who was involved?
The landlord applied for dispensation, and the leaseholders were involved but did not object.
How did the court decide, and why?
The court decided to grant dispensation because the leaseholders did not object and the repairs were deemed necessary.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically Section 20ZA, was applied.
What was the argument that mattered most?
The argument that mattered most was that the leaseholders did not object to the application.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation might be able to obtain dispensation from consultation requirements if leaseholders do not object and the repairs are necessary.
What evidence or documents mattered?
Evidence of the leaking roof and the emergency repairs were important, as well as confirmation that leaseholders did not object.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving landlord and tenant disputes.
