First-tier Tribunal Grants Dispensation from Consultation Requirements
📌 In brief
The First-tier Tribunal granted permission to a landlord to bypass the usual consultation process required under the Landlord and Tenant Act 1985. This decision was made because no leaseholders objected to the application.
⚖️ Legal holding
A landlord is entitled to dispense with the statutory consultation requirements under certain conditions.
📖 What the law says
The appropriate tribunal can grant permission to skip the consultation requirements for certain works or long-term agreements if it finds it reasonable to do so. The consultation requirements refer to rules set by the Secretary of State, which might include providing details to tenants, obtaining estimates, considering tenant suggestions, and giving reasons for actions under specific circumstances.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985.
📜 Headnote Official document
The Tribunal granted dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 for works addressing deteriorating masonry external facade. The decision was made due to the lack of objections from leaseholders.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00AW/LDC/2025/0677 Property : 28-[ADDRESS], London, [POSTCODE] Applicant : [redacted] : [COMPANY] [NAME] Respondents : [redacted]
Representative :
None
Type of Application :
For dispensation from the consultation requirements under Section 20ZA Landlord & Tenant Act 1985 Tribunal :
Mr [APPELLANT] of Decision : 20 August 2025
DECISION
This has been a remote paper determination, which has been consented to by the parties. A face-to-face hearing was not held because it was not practicable, and no one requested same.
The documents the Tribunal were referred to were in a bundle of some 67 pages.
Decision
(1) The Tribunal determines that unconditional dispensation should be granted from the consultation requirements from Section 20ZA of the Landlord and Tenant Act 1985 (the Act) in respect of the property 28-[ADDRESS] [POSTCODE]. (2) We make no determination as to the reasonableness of the costs of same, these being matters which can be considered, if necessary, under the provisions of s27A and s19 of the Act. The Application 1. This Application dated 10 March 2025, is made by [COMPANY] on behalf of [COMPANY].
2. The Application seeks dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985.
3. The Application is concerned solely with the question of what consultation if any should be given of the consultation requirements of Section 20 of the 1985 for works addressing deteriorating masonry external facade, costing in excess of £250 per flat. It is not concerned with the reasonableness or payability of any service charges which may arise. The Determination 4. A written Application was made by Cluttons LPP . The Tribunal considered the written bundle of 67 pages, in support of the Application. Background The property 5. The Property is described in the application as “a masonry/brick building built in the early 1900s and converted into 20 flats.” 6. The Application is made for “qualifying works”. The Applicant noted in their letter accompanying the Reply Form noted specifically, that “following an investigation it was determined that the roof the outlet above the dining room has not been correctly terminated, allowing rainwater to penetrate around the outlet and into the property. Additionally, the lead flashing above the kitchen and bathroom areas has become detached from the
asphalt upstand with sections of silicone sealant missing. These issues have contributed to water ingress, with pooling observed along the gully, further compounding the problem.” 7. “The identified defects are contributing to internal damage and pose potential health and safety risks, particularly as continued water penetration could affect the building fabric and electrical systems within the flat.” 8. To carry out the necessary remedial works, the erection of scaffolding is required to ensure safe access to the affected areas and enable proper reinstatement of the outlet, flashing, and drainage.” 9. The Directions dated 4 June 2025, provided for the Applicant to be responsible for serving a copy of the application and directions by 18 June 2025. This was confirmed completed by letter from [NAME] dated 10 June 2025.
10. Those who objected should make their objections known to the applicant and the tribunal by completing a Reply Form by 2 July 2025. No representations were received.
11. The Landlord may by the 9 July 2025 provide a brief reply to any [NAME] who opposes the Application.
12. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements of Section 20 of the 1985 Act. This Application does not concern the issue of whether any service charge costs will be reasonable or payable. Documents 13. The Tribunal has had recourse to the Bundle of 67 pages which includes the Application form, Directions, a copy of proposed works drawings, and a quotation and copy of a typical lease for the leaseholds in the building.The Applicant submitted to the tribunal by letter dated 16 July 2025 that they had received no responses from any of the leaseholders. The Tribunal’s decision 14. The Tribunal notes that no responses were received from any of the leaseholders. The Tribunal grants dispensation under Section 20 ZA of the Landlord and Tenant Act 1985 and the Service Charges (Consultation) (England) 2003 for the works set out in the Application.
15. We are, aware of the judgment in [COMPANY] v Benson and others [2013] UKSC 14. The Application for dispensation is not challenged.
16. The Supreme Court (Lord [NAME] at para 50) accepted that there must be real prejudice to the tenants. Indeed, the Respondents do not oppose the Application. It is accepted that we have the power to grant dispensation on such terms as we think fit. However, the Landlord is entitled to decide the identity of the contractors who carry out the work, when they are done, by whom and the amount. The safety net for the Respondents is to be found in Sections 19 and 27A of the Landlord and Tenant Act 1985.
17.
Accordingly, we find that unconditional dispensation should be granted.
18. Our decision is in respect of the dispensation from the provisions of s20 of the Act only. It is open to the opposing [NAME] or others to apply under the Landlord and Tenant Act 1985 Section 27A, should there be concerns over the payability and reasonableness of the service charge, these may include concerns over necessity, quality of work and its cost. [NAME]: [NAME]
20 August 2025
ANNEX – RIGHTS OF APPEAL
1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written Application for permission must be made to the First-Tier at the Regional Office which has been dealing with the case.
2. The Application for permission to appeal must arrive at the Regional Office within 28 days after the Tribunal sends written reasons for the decision to the person making the Application.
3. If the Application is not made within the 28-day time limit, such Application must include a request to an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the Application for permission to appeal to proceed despite not being within the time limit.
4. The Application for permission to appeal must identify the decision of the Tribunal to which it relates (ie give the date, the property and the case number), state the grounds of appeal and state the result the party making the Application is seeking
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Emergency Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Consultation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Electrical Safety Works
- First-tier Tribunal (Property Chamber) Emergency Repairs Approved Without Leaseholder Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Emergency Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Permission for Urgent Health and Safety Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Electrical Works
- First-tier Tribunal (Property Chamber) Emergency Repairs Approved Without Full Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord shows that compliance with the statutory consultation requirements would cause real prejudice to tenants.
- The landlord demonstrates that the works are necessary for urgent health and safety reasons.
- The landlord proves that there is no real prejudice to tenants due to the works.
- The landlord establishes that the works are critical for safety.
- The landlord provides evidence that the circumstances justify dispensation from consultation requirements.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to grant dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985.
Who was involved?
The landlord applied for dispensation, and leaseholders were potentially affected.
How did the court decide, and why?
The court decided to grant dispensation because no leaseholders objected to the application.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 and the Service Charges (Consultation) (England) 2003 were applied.
What was the argument that mattered most?
The argument that mattered most was the lack of objections from leaseholders.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation might also be able to obtain dispensation if there are no objections from leaseholders.
What evidence or documents mattered?
The evidence included a description of the property, the nature of the works, and the lack of objections from leaseholders.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving landlord and tenant disputes.
