Tenants Ordered to Pay Rent Arrears and Damages
📌 In brief
The Tenancy Tribunal ruled that tenants must pay rent arrears, bond deductions, and repair costs for leaving the property in a state of disrepair and causing intentional damage during their tenancy. This decision highlights the tenant's responsibility to maintain the premises and leave it clean and tidy.
⚖️ Legal holding
A tenant is liable for rent arrears, bond deductions, and repairs if they leave the premises in a state of disrepair and cause intentional damage during their tenancy.
📖 What the law says
This section outlines a tenant's responsibilities, including paying rent on time, keeping the premises reasonably clean and tidy, and leaving the property in a similar condition when moving out. It also requires tenants to notify the landlord of any damage or needed repairs.
Plain-English explanation — does not replace advice from a lawyer.
📖 Technical summary
The Tenancy Tribunal ordered tenants to pay rent arrears and damages for intentional damage.
📜 Headnote Official document
The Tenancy Tribunal at Palmerston North ordered the tenants to pay rent arrears, bond deductions, and repair costs for intentional damage caused during their tenancy. The landlord provided photographic evidence of disrepair and damages beyond fair wear and tear.
📚 Full judgment Official document
OUTCOME: Allowed
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[2026] NZTT 5452213
TENANCY TRIBUNAL AT PALMERSTON NORTH | TE TARAIPIUNARA RETIHANGA KI TE PAPAIOEA
APPLICANT: [redacted]
Landlord
RESPONDENT: [redacted]
Tenant
TENANCY ADDRESS: [ADDRESS], [POSTCODE]
ORDER
1. [RESPONDENT] and [RESPONDENT] must pay [COMPANY] [COMPANY] $2,022.80 immediately, calculated as shown in the table below.
2. The Bond Centre is to pay the bond of $1,960.00 (BN-00001691) to [NAME] [COMPANY] [COMPANY] immediately.
Description Landlord Rent arrears $1,790.00 Lock/key replacement $102.00 Carpet Cleaning $172.50 Cleaning $285.00 Rubbish removal $960.30 Repairs: Bedroom 1 door $150.00 Repairs: Bedroom 1 security stay $65.00 Repairs: Bedroom 2 walls $250.00 Repairs: Bathroom wall $60.00 Repairs: Front gate, fence and latch $120.00 Filing fee reimbursement $28.00 Total award $3,982.80 Bond $1,960.00 Total payable by Tenant to Landlord $2,022.80
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Reasons:
1. The landlord attended the hearing.
2. The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
How much is owed for rent?
3. The tenancy ended on 28 February 2026. The landlord provided rent records which prove the amount owing at the end of the tenancy.
Did the tenant comply with their obligations at the end of the tenancy?
4. At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
5. The landlord provided photographic evidence that the tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish. The evidence showed that the tenant took what they wanted, made no attempt to clean and left a substantial amount of rubbish and discarded items behind.
6. The tenant did not return the keys.
7. The amounts ordered are proved.
Is the tenant responsible for the damage to the premises?
8. A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
9. Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
10. Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
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11. Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
12. Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. [NAME] v Korck [2019] NZHC 1541.
13. The following damage was caused during the tenancy:
a. The door to bedroom 1 was damaged.
b. The security stay to a window in bedroom 1 was broken.
c. There was a hole in the wall and there was drawing on the wall of bedroom 2.
d. There was a hole in the wall in the bathroom.
e. The front fence, gate and latch required repair as panels had been removed but not reattached securely or in a tradesmanlike manner.
14. From its nature and extent, the damage was intentional. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
15. I have considered betterment and depreciation. The landlord should be returned to the position they would have been in had the tenant not breached their obligations, and should not be better or worse off. After the repairs there is no element of betterment and nor is it necessary to deduct any amount for depreciation. I am satisfied that the landlord’s repairs have returned the property to the same state it was in prior to the damage occurring.
16. The amounts ordered are proved.
17. [COMPANY] [COMPANY] has wholly succeeded with the claim I must reimburse the filing fee.
[NAME]
02 June 2026
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Please read carefully: Visit justice.govt.nz/tribunals/tenancy/rehearings-appeals for more information on rehearings and appeals.
Rehearings You can apply for a rehearing if you believe that a substantial wrong or miscarriage of justice has happened. For example: • you did not get the letter telling you the date of the hearing, or • the adjudicator improperly admitted or rejected evidence, or • new evidence, relating to the original application, has become available.
You must give reasons and evidence to support your application for a rehearing. A rehearing will not be granted just because you disagree with the decision. You must apply within five working days of the decision using the Application for Rehearing form: justice.govt.nz/assets/Documents/Forms/TT-Application-for-rehearing.pdf
Right of Appeal Both the landlord and the tenant can file an appeal. You should file your appeal at the District Court where the original hearing took place. The cost for an appeal is $260. You must apply within 10 working days after the decision is issued using this Appeal to the District Court form: justice.govt.nz/tribunals/tenancy/rehearings-appeals
Grounds for an appeal You can appeal if you think the decision was wrong, but not because you don’t like the decision. For some cases, there’ll be no right to appeal. For example, you can’t appeal: • against an interim order • a final order, or the failure to make an order, where the amount in dispute on appeal is
less than $1000 • a final order to undertake work, or the failure to make an order, where the value of the
work in dispute on appeal is less than $1000.
Enforcement Where the Tribunal made an order about money or property this is called a civil debt. The Ministry of Justice Collections Team can assist with enforcing civil debt. You can contact the collections team on [PHONE] or go to justice.govt.nz/fines/civil-debt for forms and information.
Notice to a party ordered to pay money or vacate premises, etc. Failure to comply with any order may result in substantial additional costs for enforcement. It may also involve being ordered to appear in the District Court for an examination of your means or seizure of your property.
If you require further help or information regarding this matter, visit tenancy.govt.nz/disputes/enforcing- decisions or phone Tenancy Services on [PHONE].
Mēna ka hiahia koe ki ētahi atu awhina, kōrero ranei mo tēnei take, haere ki tenei ipurangi tenancy.govt.nz/disputes/enforcing-decisions, waea atu ki Ratonga Takirua ma runga [PHONE] ranei.
https://www.justice.govt.nz/tribunals/tenancy/rehearings-appeals https://www.justice.govt.nz/assets/Documents/Forms/TT-Application-for-rehearing.pdf https://www.justice.govt.nz/tribunals/tenancy/rehearings-appeals/ https://www.justice.govt.nz/fines/about-civil-debt/ https://www.tenancy.govt.nz/disputes/enforcing-decisions https://www.tenancy.govt.nz/disputes/enforcing-decisions http://www.tenancy.govt.nz/disputes/enforcing-decisions/
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A manaomia nisi faamatalaga poo se fesoasoani, e uiga i lau mataupu, asiasi ifo le matou aupega tafailagi: tenancy.govt.nz/disputes/enforcing-decisions, pe fesootai mai le Tenancy Services i le numera [PHONE].
Reasons:
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- Tenancy Tribunal Tenant Ordered to Pay Rent Arrears and Damages
- Tenancy Tribunal Tenant Ordered to Pay Rent Arrears and Damages
- Tenancy Tribunal Tenancy Tribunal Orders Tenant to Pay Damages for Damage and Cleaning
- Tenancy Tribunal Tenant Ordered to Pay Landlord $11,072.76 in Cleaning and Repair Costs
- Tenancy Tribunal Tenant Ordered to Pay $2818.44 for Damage and Cleaning
- Tenancy Tribunal Tenancy Tribunal Orders Tenant to Pay Rent Arrears and Damages
- Tenancy Tribunal Tenant Must Pay $1,924 in Rent Arrears and Damages
- Tenancy Tribunal Tenancy Tribunal Orders Tenant to Pay Damages and Arrears
- Tenancy Tribunal Tenant Ordered to Pay Rent Arrears and Damages After Abandonment
- Tenancy Tribunal Tenants Ordered to Pay Rent Arrears and Damages
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Tenant is liable for rent arrears.
- Tenant responsible for damage beyond fair wear and tear.
- Tenant must leave premises in a clean condition.
- Landlord's claim proven on balance of probabilities.
- Tenancy obligations breached at end of tenancy.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tenancy Tribunal ordered tenants to pay rent arrears, bond deductions, and repair costs for damage caused during their tenancy.
Who was involved?
A landlord and two tenants were involved in the dispute over rental payments and property damages.
How did the court decide, and why?
The Tribunal ruled based on photographic evidence showing disrepair and intentional damage beyond fair wear and tear.
Which laws or rules were applied?
Sections 40(2)(a) and 49B of the Residential Tenancies Act 1986 were applied to determine liability for damages.
What was the argument that mattered most?
Photographic evidence showing disrepair and intentional damage was crucial in establishing tenant liability.
Was the decision for or against the person who brought the case?
The decision was for the landlord, as tenants were ordered to pay rent arrears and damages.
What does this mean for someone in a similar situation?
Tenants must maintain the property and leave it clean and tidy; otherwise, they may be liable for repairs and damages.
What evidence or documents mattered?
Photographic evidence of disrepair was key to proving intentional damage and liability.
Can a decision like this be appealed?
Yes, either party can appeal the decision within 10 working days at the District Court.
Is it worth getting a lawyer for a case like this?
It is advisable to seek legal advice from a qualified lawyer for specific guidance on your situation.
