Management Company Granted Dispensation for Pest Control Works Due to Health and Safety Concerns
📌 In brief
The First-tier Tribunal allowed a management company to bypass certain consultation requirements because of urgent pest control needs. The works involved removing and replacing contaminated loft insulation due to a rat infestation.
⚖️ Legal holding
A management company is entitled to dispensation from consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 if the works pose significant health and safety risks.
📖 What the law says
Under this section, a tribunal can grant dispensation from consultation requirements related to certain works or long-term agreements if it finds it reasonable to do so. The consultation requirements themselves are defined by regulations set by the Secretary of State.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted dispensation from consultation requirements for pest control works due to health and safety concerns.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements for pest control works due to health and safety concerns, under section 20ZA of the Landlord and Tenant Act 1985.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2020
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : CAM/00MG/LDC/2023/0043 HMCTS code (paper, video, audio) : P: PAPERREMOTE Property : 1-27 (odds) Newington Gate and [ADDRESS], Lakeside, Milton Keynes MK6 Applicant : [redacted] Respondents : [redacted] [NAME] of [NAME] : For dispensation from consultation requirements - Section 20ZA of the Landlord and Tenant Act 1985 Tribunal member : Judge Wayte Date of decision : 12 December 2023
DECISION
The tribunal’s decision The tribunal determines under section 20ZA of the Landlord and Tenant Act 1985 to dispense with all the consultation requirements in relation to the works described in the statement of case; namely pest control services to eradicate rats in the loft spaces of the buildings [NAME] up the property, including replacing the soiled insulation.
2 The [NAME]
1. The Applicant applied for dispensation from the statutory consultation requirements in respect of the replacement of loft insulation following a rat infestation in the roof voids above flats 15 and 17 Newington Gate and [ADDRESS]. No details of the estimated cost of the works were included with the [NAME].
2. The relevant contributions of the Respondents through the service charge towards the costs of these works would potentially be limited to a fixed sum unless the statutory consultation requirements, prescribed by section 20 of the Landlord and Tenant Act 1985 (the “1985 Act”) and the Service Charges (Consultation etc) (England) Regulations 2003: (i) were complied with; or (ii) are dispensed with by the tribunal.
3. The Applicant seeks a determination from the tribunal, under section 20ZA of the 1985 Act, to dispense with the consultation requirements. The tribunal has jurisdiction to grant such dispensation if satisfied that it is reasonable to do so.
4. In this [NAME], the only issue for the tribunal is whether it is satisfied that it is reasonable to dispense with the consultation requirements. This [NAME] does not concern the issue of whether any service charge costs of the relevant works will be reasonable or payable, or what proportion is payable. The property, the parties and the leases 5. The Applicant is the [COMPANY], which is described in the [NAME] form as a purpose built block of flats and a flat over garages, consisting of 10 residential units in total.
6. A sample lease was produced and it is assumed that all relevant leases are in the same form. The description of the flat in the first schedule includes the plastered ceilings but does not refer to the roof void above. The Fifth Schedule sets out the purposes for which the service charge is to be applied and includes keeping the whole of the roofs in good repair and condition. On a balance of probabilities, the tribunal is satisfied that the Applicant is liable for the works, the cost of which will form part of the service charge paid by the [NAME]. Procedural history
3 7. On 7 November 2023, the tribunal gave case management directions. The directions included a reply form for any Respondent leaseholder who objected to the [NAME] to return to the tribunal and the Applicant by 4 December 2023, indicating whether they wished to have an oral hearing. The directions provided that this matter would be determined in the seven days commencing 11 December 2023 based on the documents, without a hearing, unless any party requested one.
8. The directions required the Applicant to serve the [NAME] and directions on the [NAME] by 17 November 2023. The Applicant confirmed in their email dated 22 November 2023 that the documents were sent to the [NAME] on 16 November 2023. None of the [NAME] has responded to the tribunal or the Applicant and I am satisfied that the [NAME] can be fairly determined on the papers. The Applicant’s case 9. The Applicant provided a statement of case with their bundle which set out in some detail the background to the [NAME], including further detail of the works. They confirmed that the rat infestation had affected the roof spaces above residential accommodation in two buildings, the lofts above 15 and 17 Newington Gate and that above [ADDRESS], which is a flat above four garages.
10. The Applicant became aware of the rat infestation in November 2022. A pest controller fitted bait boxes, with further treatment in January 2023. In July 2023, [NAME] carried out a survey of the affected areas and recommended the urgent removal and replacement of the loft insultation which had become contaminated by the rats. They quoted £15,257.14 ex VAT and the Applicant obtained a further quote from [NAME] for £8,050 ex VAT, which they accepted.
11. On 22 August 2023 an initial notice was sent to the [NAME] about the intended works but given the obvious health and safety concerns the Applicant decided to proceed with the lower quote without further consultation. The works were carried out in August, October and November to each loft space. The Respondents’ position 12. As noted above, the directions provided for any Respondent who wished to oppose the [NAME] for dispensation to complete the reply form attached to the directions and send it to the tribunal and the Applicant. No responses were received and in the circumstances the tribunal considers that the [NAME] was unopposed. The tribunal’s decision
4 13. In the circumstances, based on the information provided by the Applicant (as summarised above), I am satisfied that it is reasonable to dispense with the statutory consultation requirements in relation to the relevant works.
14. As noted above, this decision does not determine whether the cost of these works was reasonable or payable under the leases, or what proportion is payable under the lease(s), only whether the consultation requirements should be dispensed with in respect of them.
15. There was no [NAME] to the tribunal for an order under section 20C of the 1985 Act. Name: Judge Wayte Date: 12 December 2023
Rights of appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Chimney Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Water Pump Replacement Without Leaseho…
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Cold Water Pump Replacement
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consultation Requirements
- First-tier Tribunal (Property Chamber) Management Company Allowed to Bypass Consultation Requirements for Urgent R…
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Works Dispensation Without Leaseholder…
- First-tier Tribunal (Property Chamber) Tribunal Grants Emergency Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Boiler Installation Without Full Consulta…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Market Rent for Assured Periodic Tenancy
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation Without Conditions
- First-tier Tribunal (Property Chamber) Tribunal Sets Market Rent for Assured Tenancy at £775
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Works pose significant health and safety risks.
- It is reasonable to dispense with consultation requirements.
- The works are deemed urgent and necessary.
- The works are necessary and urgent.
- All responding leaseholders agree to the essential works.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to grant dispensation from consultation requirements for pest control works due to health and safety concerns.
Who was involved?
The management company of a property complex and the leaseholders of the flats were involved.
How did the court decide, and why?
The court decided to grant dispensation because the works were necessary to address a serious health and safety issue.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1s 1985 was applied.
What was the argument that mattered most?
The argument that the works were necessary to address a serious health and safety issue was crucial.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation might also be able to bypass consultation requirements if there are significant health and safety concerns.
What evidence or documents mattered?
Evidence of the rat infestation and the need for urgent pest control measures were important.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases like this.
